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my clients receive verbal roders how to capture that in the system

Former Member
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hi,

sap gurus,

good eve to all,

my clients receive verbal orders through telephone calls/through any third party information

how to capture that in the system.

plz help me on this.

regards,

balaji.t

09990019711

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi;

One way I can think of is the texts. Pls let us know more details about what info you would like to capture.

Regards,

Mani

Former Member
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Regarding Telephonic orders we have the configuration in standard SAP system..

go to the Bset practices you will find the same in the precon figured scenerio,

http://help.sap.com/bp_blv1600/V5600/BL_DE/html/index.htm

regards,

Amlan Sarkar

Answers (1)

Answers (1)

Former Member
0 Kudos

In Sales order Overview screen, against purchase order field enter Verbal order

In header, purchase order type select purchase order type as telephone or whatever your requirement is.

Usually, companies which accept verbal orders have all telephone conversations recorded. So, this is taken as a valid purchase order.