AccessEnforcer(User credentials invalid)

[Former Member]

Hi all,

i can't able to logon to AE,after enetering username and password it is showing that user credentials invalid. I tried to change the Password by logging as a Administrator even so it is showing the same message .

I don't understand y suddenly it is showing this message.

Kindly do the needful.

Thanks & Regards

[Former Member · Accepted solution]

Did you set the UME password for this user?

Then you need to change the initial password in another UME application first. This is because AE has its own logon screen which does not support password changes.

Try logging on at http://<server:port>/useradmin and authenticate there. Once you have reset the password, you can logon to AE.

Also, check if the user is locked and/or the end date expired.

Regards,

Daniela

[Former Member · Accepted solution]

HI Daniela,

Thank you very much for your reply,my problem has been solved.

I have one query, can we create more than one user in AE and RE.

will AE and RE accept more than one user.

Thanks & Regards

[Former Member · Accepted solution]

Hi Karuna,

of course you can create as many Administrators in AE and RE and as many Approvers in AE as you like.

They just need the administrator/approver role assigned in UME.

Regards,

Daniela