Error when I click on Help --> SAP Library

[Former Member]

Hi guys,

When I click on Help --> SAP Library or Help --> Application Help or Help --> Glossary

I get an error message as follow:

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Error in SAP HTML-HELP (SHH.exe)

Could not find file

"L:\Data\Saphelp\htmlhelp\HELPDATAR347x200
NE\e18e5134\1a06084d\e11000000\9b38f83b\frameset.chm

For details please check the entries in the files SAPDOCCD.LOG in the windows directory.

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SO how to solve this problem...

And is there a way to change the path in which the system look to when i click SAP Library from the path shown above (L:\ Data\....) to another path??

Please I need your help

Thanks & Regards

[Former Member]

check that you do not have a trailing "\" at the end of the path where you specified your help. it looks like you do.

[rolfc_weber]

Hi,

Are the html help files installed on the "L:\DATA\..." drive ? and are the help files installed in language "NL" (Dutch) ?

You can control the path where to look for the files in 2 ways (as i remember):

1) by customizing the SAPDOCCD.INI file on your local workstation (if exists). (User specific)

2) by customizing in transaction SR13 within your R/3. (System specific)

But in the SAPDOCCD.LOG file you should be able to see how the location is found, and from where.

Every thing however (including basic trouble shooting) is described in SAP's document "Installing the SAP Library" or something like this....

I hope this helps...

Regards

Rolf