Alerts to the external mails.

[Former Member]

Hi

[Former Member · Accepted solution]

Hi,

To send an EMAIL, assign an EMAIL ID to the corresponding user in the transaction SU01 and then set up SCOT and you can send emails when the ALERT is triggered.

Once you have configure Alerts, you will get the Alerts into ALERT INBOX in RWB of the user. To also get the email, the following needs to be done,

1. In SU01 -- Assign the Email ID for the Recipient of the ALERT.

2. In , RWB>ALERT INBOX> PERSONALIZATION--> Time Independent Delivery and Email are selected.

3. Finally, SCOT needs to be set up to send Emails. Check this for the same. You can ask your BASIS team to do this step.

http://help.sap.com/saphelp_nw04/helpdata/en/23/1edf098ea211d2b47300609419ed29/frameset.htm

Also, In ALRTCATDEF, go to SETTINGS--> CONFIGURATION. By default, the option selected is INTERNAL PROCESSING. Select the option SMTP FORWARDING AS XML and give the email id. This will enable you to send an email alert whenever an error occurs in XI.

Also, to test your Alerts, execute the report RSALERTTEST in SE38.

Also go throuh the following links...

/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide

/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step

http://help.sap.com/saphelp_nw04/helpdata/en/3f/81023cfa699508e10000000a11402f/content.htm

http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm

http://help.sap.com/saphelp_nw04/helpdata/en/2b/d925bf4b8a11d1894c0000e8323c4f/frameset.htm

Please reward points if it helps

Thanks

Vikranth

[Former Member]

HI

Refer the following links

Configuring scenario specific E-mail alerts in XI-CCMS: Part 3

/people/aravindh.prasanna/blog/2006/02/20/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-3

Configuring scenario specific E-mail alerts in XI-CCMS: Part-2

/people/aravindh.prasanna/blog/2005/12/24/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-2

Configuring scenario specific E-mail alerts in XI-CCMS: Part u2013 1

/people/aravindh.prasanna/blog/2005/12/23/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part--1

http://help.sap.com/saphelp_nw04/helpdata/en/b2/de0741375cf16fe10000000a1550b0/frameset.htm

/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide

/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step

http://help.sap.com/saphelp_nw04/helpdata/en/3f/81023cfa699508e10000000a11402f/content.htm

http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm

http://help.sap.com/saphelp_nw04/helpdata/en/2b/d925bf4b8a11d1894c0000e8323c4f/frameset.htm

cheers

[Former Member]

Hey,

SCOT transaction SMTP node.

Give The mail host and Click the SET tab correspoding to the Internet field.

Give an * in the address area.

rewards points if useful

regards,

Milan

[Former Member]

Hi Milan Thaker ,

i have done that.

But in SU01 i am not able to locate alert recepient mail ID , so that i can give my external mail id.

and how to send alerts to mobile.

[Former Member]

Hi,

To send email to mail box automatically when alert occurs in XI

Can you check whether the below authorization is given to that user.

For the sending of alerts via external communication methods (e-mail, sms, fax) and for inbound processing, an RFC user has to be created on the central alert server with the role SAP_BC_ALM_ALERT_USER. The authorization objects contained in this role are S_OC_SEND and S_RFC.

refer the help:

http://help.sap.com/saphelp_nw04/helpdata/en/b2/de0741375cf16fe10000000a1550b0/frameset.htm

also

check in ALRTCATDEF transaction what is the user maintained under the fixed receipent tab for that user check the email address in SU01 transaction.

Please check in transaction SCOT (you can give address of your SMTP server in order to send mails),

If it is configured then probably you need to personalized alert delivery. In alert inbox you can select personalized alert delivery and check for "Mail" option.

In SCOT you can see how many mails have beed sent via your XI system.

most of the time email problem is solved by correcting configuration in SCOT. For testing mail system click on System->short message and then send one message to yourself

Regards

Seshagiri

[Former Member]

Hi Sheshagiri,

I am not able to loocate alert recepient in SU01. Can u tell how to navigate it.

[Former Member]

Hey,

In SU01

Give the User that you have given in Fixed Reciept in ALRTCATDEF

Open the User in change mode

Now in the address tab in the Communication area, give the email aaddress(in the E-Mail field) to which you want to send the mail

regards,

Milan

[Former Member]

Hi,

Refer

Configuring scenario specific E-mail alerts in XI-CCMS: Part 3

/people/aravindh.prasanna/blog/2006/02/20/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-3

Configuring scenario specific E-mail alerts in XI-CCMS: Part-2

/people/aravindh.prasanna/blog/2005/12/24/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-2

Configuring scenario specific E-mail alerts in XI-CCMS: Part u2013 1

/people/aravindh.prasanna/blog/2005/12/23/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part--1

Thanks

Swarup