submitted to collection agency

[Former Member]

Hi gurus,

I would like to reverse the receivables of a customer but I am getting the error "receivables xxxxx was wholly or partialy submitted to collection agency". What is the process (and transaction code) that I need to perform to reverse the receivables?

Thanks.

[Former Member · Accepted solution]

Blumtain

Before reversing the documents you need to make the recall of the collection agency, you can do this at transaction FP03.

Rgs.

[Former Member]

Hello,

The item seems to be submitted to collection agency. you need to recollect the item as said

Rgds

Rajendra