returns

[Former Member]

Hi,

Please give me the customization process of Retun process in sap sd.

Thanks,

Rash.

[Former Member]

Hi

Return Process is already there in standard SAP...

1. Create return order with ref to Sales Order (VA01): Document type : RE - Return Order ... Item Category REN...

2. Create Return Delivery with ref to Return order (VL01N)... Delivery type : LR (Automatically triggered from Return Order type)

3. Create Credit for returns with ref to Return order / Delivery (VF01)... .. Billing type - RE (Automatically triggered from Return Order type)

4. Check the accounting document...

Hope its helpful

Muthupandiyan

Edited by: Muthupandiyan on Jun 9, 2008 2:04 PM

[Former Member]

Dear rashm,

The document type is RE, and the item category is REN and in delivery document type LR and billing do the copy control. Hope this will guide you in return order process.

Regards,

Sudhir