Wait Time & Roll Wait Time

[Former Member]

In t-code ST03N, there are following info:

1. Average Wait Time per Dialog Step (ms)

2. Average Roll In Time (ms)

3. Average Roll Wait Time (ms)

Question:

1. When will Roll Wait happen?

2. What is relationship between Wait Time and Roll Wait Time?

3. When dispatcher looking for free dialog wp, the dispatcher wait time occurs. From above two type of wait time, which one is dispatcher wait time?

Thanks.

James

[Former Member · Accepted solution]

Hi,

Read the OSS note which explains the decomposition of response time in detail...

Regards,

Olivier