Item in process in shopping cart

[Former Member]

Hi.

We have been facing the problem of transfering shopping cart in R/3 for last 2 weeks as some of the shopping carts get stucked with message "Item in transfer process". We could not figure out the reason of this problem, why not all shopping cart, but some of the cases, this problem is coming.

Now I want to clear these shopping carts.

I have already done following steps, but no change in status,

1. Checked Application monitor, RZ20, SMQ1. SMQ2

2. No record in BBP_DOCUMENT_TAB

3. Executed CLEAN_REQREQ_UP

4. executed BBP_ALERT_SB_NOTTRANSFERED

5.Checked status in BBP_PD, showing as items in status "Item in transfer process (I1111)" and header as "Approved (I1129)"

6. executed BBP_REQREQ_TRANSFER, and found it is not going up to the BAPI for creating backend document as it is discarding all the items having the status I1111.

Pls help me to clear these shopping carts as well as to figure out the rootcause.

Thanks and regards.

Sriparna.

[Former Member · Accepted solution]

Hi. Do you use the BADI BBP_TARGET_OBJECTS?

If you have set this to create a PO for example, and there is no vendor on the cart, it is not possible to create a PO and the cart sticks in transfer process.

If you have change debug access you can change the value in function BBP_REQREQ_TRANSFER and make it skip the check on cart status and run for the carts in transfer process.

We once asked SAP about the carts stuck in transfer and they changed the debug values in this function to get the backend doc to create.

They also found the errors by doing this, and told us it was the BADI causing it in our case.

Regards,

Dave.

[Former Member · Accepted solution]

Hi. Dave.

Finally we have solved this problem. We have gone as per the hint given by you. We run the program BBP_REQREQ_TRANSFER And change the status of the items in shopping cart for I1111 to I111 and it worked.

Thanks.

Sriparna.

[Former Member · Accepted solution]

Hi. Dave.

Finally we have solved this problem. We have gone as per the hint given by you. We run the program BBP_REQREQ_TRANSFER And change the status of the items in shopping cart for I1111 to I111 and it worked.

Thanks.

Sriparna.

[Former Member · Accepted solution]

Hi Sriparna,

We are also facing same issue , is there any solution .

After scheduling the Job also , it still STRCUKUP in the sourcing .

thanks

[Former Member]

Hello,

You can try resubmitting the shopping carts in the satus I1111 by runnin

g the report BBP_ALERT_SB_NOTTRANSFERED. This report will change the

status of the shopping carts which are in I1111 to I1112. After running

this report, you can transfer the cart by executing the function module

bbp_reqreq_resubmit.

Shopping carts might get stuck in status I1111 due to communication

problems with the r/3 backend. So please check the note 557913

which will try to spool the transfer. It will try to transfer

once the communication problem is resolved and it will avoid similier

problems in future.

If it could not transfer it again, then it will be

recorded in application monitors as local errors for shopping carts.

You have to access that as administrator. Correct the errors there and

try transferring the shopping cart again. That is the standard way of

transferring the stuck shopping carts.

The SC's can be transferred manually by debugging the function module

BBP_REQREQ_TRANSFER.

For the shopping cart correction choose the corresponding report below

according to the current status:

_______________________________________________________________________

Note Status R/3 Follow-on Correction

doc. created

_______________________________________________________________________

441768 I1111(active) No BBP_ALERT_SB_NOTTRANSFERED

865797 I1112 Yes BBP_ALERT_SB_NOTTRANSFERED

854478 I1111(active), I1112 No coding correction

631513 I1112 without any RZ20 entry No BBP_ALERT_SC_STATUS_ERROR

982441 I1129 without I1111 No BBP_PD_RETRY_TRANSFERE

825761 I1112 Yes BBP_SC_CORR_STATUS_UPDATE_1

859891 I1129 without I1111 No coding correction

636910 I1015 (active) instead of I1129 - Z_BBP_SC_WFL_STATUS

622113 I1113 but object links missing Yes Z_SC_STATUS_CHECK_1

728536 I1111 (inactive) Yes Z_SC_STATUS_CHECK_2

without I1112 or I1113

729967 I1111 (active) Yes Z_SC_STATUS_CHECK_3

without I1112 or I1113

757625 I1111 (inactive), but I1112 Yes Z_SC_STATUS_CHECK_4

instead of I1113

755769 I1111 (inactive) I1113 Yes Z_SC_STATUS_CHECK_5

but object links missing

781473 I1111 (inactive), without I1112 Yes Z_SC_STATUS_CHECK_6

or I1113, missing object links

899006 I1112, I1113, Yes Z_SC_STATUS_CHECK_7

949162 I1111 (active), I1113, Yes Z_SC_STATUS_CHECK_8

missing object links

1084022 I1111 (inactive), I1113, Yes Z_APPLOG_SC_RS /SRM40 Pilot

but missing BE_OBJ_ITEM

I hope this will help.

Kind regards,

Gaurav

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