cancel
Showing results for 
Search instead for 
Did you mean: 

Customer Service

Former Member
0 Kudos

Dear all,

Any one having Exp on Customer service...........

Plzz explain me Service Process flow for Bought out items /Vendors material.

Thanks in Advance

Regards

Luckky

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

hi

for Bought out items scenario check the link

http://help.sap.com/bp_blv1600/V5600/BBLibrary/HTML/115_EN_IN.htm

Former Member
0 Kudos

Dear wish,

Plz understand my question............Iam asking about...Bought out Service

Regards

Luckky

Lakshmipathi
Active Contributor
0 Kudos

Dear Lucky

Sorry I am not clear about your requirement. Are you interested to know what is the process to sell a bought out item or how to inward a bought out item ??

thanks

G. Lakshmipathi

Former Member
0 Kudos

Hi Laxmipathi,

My Requirment is....What is the Business flow of Bought out items(Vendor) for Service..it's comes under Customer Service.....

X is a configurable material

In the 1-Vendor

2-Vendor

3-My copany

4-my company

5-my company

Component 1 came for Service......What is the business flow...

Regards

Luckky

Lakshmipathi
Active Contributor
0 Kudos

Dear Lucky

If I understood your requirement clearly, you would like to address a process where your client is doing some operation / service for a vendor and that vendor has to be charged ONLY for that service. Am I right ?? If so, you can try with the following

1) Extend the material (say M1) in receiving plant with material type UNBW.

2) While doing MIGO, only stock quantity getting inwarded without any values

3) Create M1A as HALB

3) Create a BOM in CS01 for M1, keeping M1 material as the header component and M1A as component

4) Confirm the service by one operation with material code M1A (material type HALB) through MFBF

5) While doing PGI, stock at servicing plant will get reduced.

6) HALB being sent to Vendor with no ED, Cess, Tax etc.

7) Raise an invoice (charging ONLY for service charges)

😎 TDS applicable

thanks

G. Lakshmipathi

Former Member
0 Kudos

Hi Lucky,

Check out this link:http://help.sap.com/saphelp_crm50/helpdata/en/00/98c140caa4e015e10000000a114b1d/frameset.htm

Reward if it helpful.

Regards

Sasikanth.Ch