Approval Flow problem for the newly created user

[former_member633158]

Dear friends.

We have a new user .

The approval flow is not starting for her shopping carts.

I have checked YAM to see the cost centre but it is correct.

What could be the problem and how do i check the workflow.

I am not much into the technical side of SRM.

[Former Member · Accepted solution]

Hi,

You can use Tx BBP_PD with Shopping cart number, Alo you can view the workflow logs in swi1 or swi2_freq. Then you can check starting conditions

BR

Reward if helpful

[former_member633158]

Answered