The job SAP_COLLECT_BDOC_STATS fails

[Former Member]

Hello All,

On our system the standard SAP job SAP_COLLECT_BDOC_STATS fails every time with the error Statistic file could not be read on destination <instance name>. I have tried searching for problem on SAPnet and took action as suggested in note: 372675, still no luck.

I have checked the statistics file(.dat) on os level through dd command and read/right is fine.

Please help.

Regards,

Sudhir

[Former Member]

Hi

Check the RFC which is used by the mentioned job for collecting data from the instance which is shown in the error.

There might be authorisation problem, or might be ip change of the target instance.

Rahul

[former_member185954]

Hello,

Can you please post the error message exactly as you see it ?

Regards,

Siddhesh

[Former Member]

Hello Siddhesh,

Here is the complete job log.

Date Time Message text Message class Message no. Message type

02.06.2008 02:44:13 Job started 00 516 S

02.06.2008 02:44:13 Step 001 started (program RSMWM_BSTAT_COLLECTOR, variant , user ID BTCH_BASIS) 00 550 S

02.06.2008 02:44:13 Start selection of servers SMWM 000 I

02.06.2008 02:44:13 Number of servers: 5 SMWM 000 I

02.06.2008 02:44:13 Get data from server: pr1ci_PR1_00 SMWM 000 I

02.06.2008 02:44:14 Get data from server: pr1a01_PR1_72 SMWM 000 I

02.06.2008 02:44:14 Statistic file could not be read on destination pr1a01_PR1_72 SMWM 203 E

02.06.2008 02:44:14 Job cancelled after system exception ERROR_MESSAGE 00 564 A

[former_member185954]

Hello,

pr1a01_PR1_72 is that one of your app servers, does this server appear properly in SM51 transaction ?

Regards,

Siddhesh

[Former Member]

Yes Siddhesh,

It does appear in SM51. Here it is:

Server Names Host name

pr1ci_PR1_00 pr1ci

pr1a01_PR1_72 pr1a01

pr1a01_PR1_74 pr1a01

pr1a02_PR1_71 pr1a02

pr1a02_PR1_73 pr1a02

Regards,

Sudhir

[former_member185954]

Hello,

Check if the OS userid <sid>adm on the central instance able to access /usr/sap/<SID>/DVEBMGS<instance number>/data of the application server pr1a01_PR1_72

Check relevant RFC destinations in SM59

Regards,

Siddhesh

[Former Member]

Siddhesh,

No, the user sidadm can not access directory /usr/sap/PR1/D72/data from CI and I think ideally it should not because you do not share the /usr/sap/SID of apps servers. Correct me if I am wrong.

The RFC connections are fine.

Regards,

Sudhir

[former_member185954]

Hello,

It should have atleast the following permissions:

-rw-r----

which means read/write for owner and read permissions for group

Regards,

Siddhesh

[Former Member]

Siddhesh,

The permissions of data directory on app server are:

drwxr-xr-x

So, I think thats sufficient.

Thanks,

Sudhir

[former_member185954]

Hello,

The permissions look fine, what about the stat files ? if the file permissions are fine too, then probably this is something else.

Regards,

Siddhesh

[former_member185954]

Check this SAP Note:

Note 957805 - RSMWM_BSTAT_COLLECTOR terminates

Regards,

Siddhesh

[Former Member]

Hi

Please check SAP Note 372675. Might be helpful.

Regards

Rahul

[Former Member]

Rahul,

I already done what is said in the above note (see my first post). however, this time I deleted all the .dat files from all the application servers and job is completed successfully now.

Thanks for your help Siddhesh and Rahul.

Regards,

Sudhir

[former_member185954]

good can you please mark the question as answered.

[Former Member]

It's already been marked as answered with my last post.

Thanks once again.

Regards,

Sudhir