Workflow/Notification email - Body is blank

[Former Member]

Hi all

I am using a workflow notification in MDM to send an email to a user. The email arrives as intended - correct address, correct subject line, - but the problem is the body of the email is blank. I have specified a message text (in Visio, under the notification property E-Mail Body) but the email arriving has no message in it.

Can anyone explain why this might be? Has anyone experienced this problem before?

Many Thanks

Edd

[Former Member]

Edd,

Did you find a solution to your Notification email issue?

I sounds like an email server problem because I am having the same problem in only one environment.

Regards,

Joni

[Former Member]

Hello,

You can refer the blog as mentioned below for email notification:

I hope this will help you.

TNR,

Saurabh...

[Former Member]

The blog did not help my issue.

The problem is within the email server(s). When I run from a Windows environment with different email server I receive complete emails. When I run from the Linux environment I recieve emails with no body. Now I just need to know which email server configuration settings to check.

Regards,

Joni

[Former Member]

Hi ED,

Which MDM version you are currently working upon?

As I also implemented this Notify step stencil in my workflow and it works fine with the correct address and subject line.

Kindly follow the below steps correctly and you should get the desired result.

For Notify Step: In mds.ini file

Only Server Name need to be mentioned in MDS.ini file.

server name =IP Address

Prefer to use IP Address of the Mail server instead Name.

Sample example of the body of the email:

If you wish to send the JobId,Job name ,StepID,Stepname in the mail then write the body of teh mail as below

BODY: JOBID: %JOBID%

JOBNAME: %JOBNAME&

STEPID: %STEPID%

STEPNAME: %STEPNAME%

%RECORDS%

Kindly follow the below links for further help on this

Hope it helped

Kindly reward points if found useful

Thanks

Simona

[Former Member]

hello everybody,

I am facing the same problem. Do any1 has a solution for it??