MSA for HH: skipping container

[Former Member]

Hi All,

As I am new to MSA for HH 4.0, I would really like some advice on setting up my mobile client synchronization with the server.

We have the following systems in place:

SAP MI 2.5 SP13 on the Web AS 6.40 server

SAP CRM 4.0 SP08

SAP MI 2.5 SP13 on the Handheld client

We have performed the following:

- Configuring the MI 2.5 SP13 on the server.

- Installing the JRE 1.4.2 on the handheld device

- Setting up the MI2.5 SP13 on the handheld device

- Registering the client with the MI server

- Installing the client software (war file) on the handheld device

- Downloading mobile application components (HHSALES)

- Synchronizing with the MI server

- Customizing for PPR and MSA HH (as explained by Gregor Wolf on his weblog)

I am now getting the following error when I try to sync my client:

[20051206 16:07:06:262] E [Unknown ] skipping container: missing TRANSACT_ID in the downsync reply

Has anybody ever encountered this?

Does this have to do with SynchBO settings?

I am not able to get any data from CRM to display on the client device.

Any tips?

Thanks.

Sherry

[Former Member · Accepted solution]

Hi Sherry,

The solution is from my desk...-)

please follow my instructions.

1. why do u want to use MSAHH4.0 when MSAHH5.0 major release is already in SMP. please visit FAQ about MSAHH50 in SDN to find the exiting features it provide.

2.however let me help you in this setting. u dont have to install jre 1.4.2 on ur handheld device. instead u have to install creMe(r) which has a inbuilt 1.1.8 jre and after that u have to install Mi2.5 sp13 cab file.

3. u can visit service market place and refer to MSAHH 4.0 installation guide for more help.

4. skipping contauiner id is a message when any exception comes while sync and we dont process the container rather we go for a graceful exit.

regards

anubhav

[Former Member · Accepted solution]

Thanks Anubhav,

I had already solved that problem with the synchronization. However I am now struggling with customizing PPRs.

I am unable to display the products in CRM on to the Handheld. I am able to display the Activities, Business Partners, Opportunities etc. But not the products.

I followed the instruction by Gregor Wolf:

CRM: Setup Product Partner Ranges (PPR) for Mobile Sales for Handheld (MSO HH)

If you have any experience with this, kindly let me know.

Thanks for your time.

Regards,

Shehryar

[former_member56220 · Accepted solution]

Hello Sherry,

I understand that the problem you encountered with missing TRANSACT_ID was a long time ago but still could you tell what was the solution for the problem?

Thanks in advance,

Sergej

[Former Member]

What was the solution for this problem?

I have the same problem and I cannot fix it.

Can You help me?

Regards

Marius

[Former Member]

Hi Marius,

This problem with TRANSACT_ID occurs because the request container going from ur MI client did not contain the line numbers & was not sorted. Line numbers are needed by the middleware. Hence the client is not processing the response container because it is corrupted.

Please add the following 2 parameters in the config file. It will solve the problem.

MobileEngine.Security.SynchronizationPasswordHandlingOption=local

MobileEngine.Sync.ContainerWideLineNumbers=true

The second parameter adds the line numbers into the request container & hence the containers are sorted in the right order on the middleware.

Please let me know if this solves ur problem.

Regards,

Nameeta