Need documentation on Expertise on Demand

[Former Member]

We are trying to finalze a strategy about which solution manager components to implement in our company. I tried looking on help.sap.com and SAP Service Marketplace but could not find any detailed documentation about Expertise on Demand, maybe I dont know how to look.

Can somebody please help.

Thanks for reading.

[Former Member · Accepted solution]

I m also having problem finding documentation on

Manage connections

and

On Site/remote delivery

[Former Member · Accepted solution]

Hi Srikrishna,

Not sure if you have already seen within these links:

(1) Within http://service.sap.com/solutionmanager

(a) SAP Solution Manager Enterprise Edition ; there's an overview presentation link which may hold some pointers

(b) SAP Solution Manager Services; talks about various consulting inputs that SAP can provide

(2) http://service.sap.com/solutionmanagement; on left hand side, there is a mention of various support services from SAP

I am sorry if the first two obvious sources which you may have already checked.

I'll see if I can get hands on anything else; sometimes, some of these new terms are within a presentation rather than as a link in the site.

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Edited: Please visit the following links for general information.

This is covered under Issue/Top Issues Management of the scenario Delivery of SAP Services.

http://help.sap.com/saphelp_sm40/helpdata/en/4d/d3f26269984506b570b6c15064edc9/content.htm

http://help.sap.com/saphelp_sm40/helpdata/en/bb/57dd1621d842c2a76b98b5315c62c6/content.htm

As regards the Contingent contract number, you may like to ask your firm's SAP Account Manager for further details.

Also kindly refer to SAP Note 1137338 & other relevant SAP Notes that's relevant to your version/ support stack of SolMan.

Regards,

Srini

Edited by: Srinivasan Radhakrishnan on May 25, 2008 4:18 PM