on 05-22-2008 12:05 PM
Hi,
Please give me the customization process of creditmemo request.
Thanks,
Rash
hello, friend.
you can define a credit memo request from available SAP standard document CR using VOV8. you can also copy the billing type/credit memo for credit memo requests, which is G2, using VOFA. when you define your own document and billing types, you must maintain copy controls between these.
keep in mind that in the credit memo request, the billing block will be set so that the credit memo request cannot be billed unless this block is removed. also, the credit memo G2 will be blocked from posting to accounting unless an authorized party releases this.
for the the transaction cycle, we create a credit memo request using VA01. the block is removed using V23 in PROD or VA02 in other cases.
we create the credit memo with reference to the credit memo request using VF01. the document must be saved first before this can be released using VF02 of VFX3.
regards.
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Hi,
You can create a credit memo request if customers are charged too much, or a defective product is returned.
1. TCODE for creating a credit memo request is VA01.Order type is CR and you have to create this with reference to your billing doc or your sales order.You have to give the ORDER REASON.
2. Release credit memo request .use tcode V.23
The credit memo request is then relevant for billing and appears in the billing due list.
3. Create credit memo using t code VF01 by giving the Credit Memo Request doc number as your reference.
4. Send credit memo to customer
Hope you understood.
Plz reward points if helpful.
Regds,
Pallavi
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hi Rashmi,
if your querys are answered please close the threads,
else post your queries in the same thread.
Credit Memo is created in situations like returns.
for creating a Credit memo first you create a credit memo request using t code VA01 giving the invoive number as your reference.
next step is to create a credit memo using t code VF01 by giving the Credit Memo Request doc number as your reference.
reward if helpful
regards,
krishna prasad
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Hello,
It is been already existing in the system. Create a sredit memo request with transaction VA01, select the order type as CR (credit memo request), it need to be created with reference to the Invoice. The create a credit memo with transaction VF01, and select the billiny type as G2.
Prase
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