Check SAP Note No. 127352. Just in case if you cannot, here is what it says.
Solution
Check your Customizing settings:
In the IMG check the settings for
Financial Accounting -> Financial Accounting Global Settings -> ...:
Settings for the company code:
... -> Company Code -> Activate extended withholding tax:
1. Is the extended withholding tax activated for the company code?
(Indicator: Extended withholding tax - yes )
Caution!
If the extended withholding tax is not activated, you should not activate this under any circumstances in the current, productive system. Since the classical and the extended withholding tax functions are independent of each other and also the respective withholding tax data is kept in the database in different tables, there is a need for a separate change process (migration) for the migration from the classical to the extended withholding tax functions. The migration defines a mapping of the withholding tax data (Customizing data, master data and transaction data) of the old withholding tax functions on the data of the extended withholding tax function and creates this. However, no tool is made available by SAP that allows a return to the classical withholding tax functions.
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Settings for the extended withholding tax functions:
... -> Withholding Tax -> Extended Withholding Tax -> ...:
... -> Calculation -> Withholding Tax Codes ->
-> Define withholding tax codes
2.1 Is a percentage rate entered for the withholding tax codes?
2.2 If the checkbox Withholding tax formula is activated in the withholding tax code, a scaling must be defined under
... -> Calculation -> Withholding Tax Codes -> Define withholding tax formulas
... -> Company code -> Assign Withholding Tax Types to Company Codes
3. Are the withholding tax types assigned to the company code?
3.1 Is the company code defined as withholding tax obligated from for withholding tax type? (Indicator: Withholding tax obligated from - yes).
3.2. Is the current callup point within the validity period for the obligation?
3.3 For withholding tax on the debit side: is company code defined as subject to withholding tax? (Customer data Subject to withholding tax - yes )
... -> Postings -> Accounts for withholding tax -> ...
4.1 An account must be defined both on the debit side and on the credit side for withholding tax to be paid over.
... -> Define accounts for Withholding Tax to be Paid Over
4.2 For withholding tax codes which are posted with 'Grossing up', an account must be defined for the 'Grossing up' offsetting entry.
... -> Define Accts for W/hold.Tax for "Gross.up" Offsetting Entry
4.3 For withholding tax on the debit side: If the withholding tax type (only for withholding tax during payment) allows self-withholding agent and the company code is authorized to self-withholding agent, an account must be defined for self-withheld withholding tax.
... -> Define Accounts for Self-Withholding Tax
4.4 For withholding tax codes which should be posted with offsetting entry, an account must be defined for offsetting entry.
... -> Define Accounts for Withholding Tax Offsetting Entry
Depending on the rules which are selected for the account determination of the above-mentioned accounts an account must be defined for every withholding tax type or for every combination withholding tax type/tax code. Furthermore, you can also control to debits/credits indicator.
Posting ->, ... Certificate numbering for withholding tax
5. If for withholding tax type ( ...Calculation -> Withholding Tax Type) the option 'no certificate numbering' is not selected, you must carry out all corresponding settings.
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Check the settings of the field status groups:
6. The withholding tax for reconciliation and posting accounts must be set to as not suppressed (required or optional).
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Check the settings of the vendor or customer master data:
7. The withholding tax types and indicators must be defined as
'liable'.
8. The dialog box does not work if the current callup point is
within the exemption period and no collapsed withholding tax rate
was maintained or if this is equal zero.
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