Operations in CS

[Former Member]

Hi Gurus,

Can some one throw light on following questions.

1. Can some one send me some links on Operations of Customer service module

2. How do we maintain link between operations and Equipment? What is the purpose?

3. How do we maintain link between service product and operations?

Thank you

ANil

[Former Member · Accepted solution]

Hi,

Please go through the following links.

http://help.sap.com/saphelp_47x200/helpdata/en/3b/02953401024735e10000009b38f83b/frameset.htm

http://help.sap.com/saphelp_46c/helpdata/en/a5/bec23657ad0730e10000009b38f839/frameset.htm

http://help.sap.com/printdocu/core/Print46c/en/data/pdf/MYSAP/SR_CS.pdf

Thanks,

Manam.Narayana