on 05-19-2008 10:50 AM
Hello all,
I upgraded a solman from 3.2 to 4.0 SP15 and now I'm facing a problem when I try to confirm files in download basket.
I get this error message : No customer numbers in transaction AISUSER
In transaction AISUSER, i'm not able to select a customer number.
How can i define it ?
Thanks in advance,
Hi Alexandre,
Here is the documentation from SPRO:
Assign S-user for SAP Support Portal functionality
Use
You must assign an SAP Support Portal contact to Solution Manager users
who will communicate with the SAP Support Portal via Service Desk RFC
destination SAP-OSS. The contact is the S user in SAP Support Portal
without 'S'. An S user is a user ID for the SAP Support Portal. You can
get your user ID for the SAP Support Portal via www.service.sap.com.
Requirements
You need maintenance authorization for authorization group AISU for this
activity (authorization object S_TABU_DIS). The role SAP_SUPPDESK_ADMIN
has this authorization.
Activities
1. Enter a Solution Manager user in field User.
2. Assign an SAP Support Portal (S user without S), in the field
Contact.
For S user authorization requirements, see the SAP Solution Manager 4.0
Configuration Guide.
Best regards,
Roula
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Hi,
Please apply the SAP note 1140822.
The problem is solved.
Feel free to revert back.
Regards,
Kaustubh.
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