05-19-2008 6:26 AM
Hi,
Could anyone please tell me how to remove a meter from an installation after move-out and if the installation was blocked before move-out.
I was trying to remove the meter from an installation which was blocked before move-out. And if i remove the blocking after move-out, it is still giving me this message that the installation is blocked.
Thanks in advance.
Mahavir
05-19-2008 10:51 AM
Hi,
After move out,Through the T.code ES32(Change installation),remove the meter reading block.
Then the device removal can be done by two steps:
1.EG32 (FULL REMOVAL)
2.TWO STEPS EG36 (BILLING RELATED REMOVAL) & EG35 (TECHNICAL REMOVAL)
Before removal,please confirm with the dates and proceed.
Regards,
SASI KUMAR.D
05-19-2008 11:04 AM
Hi,
I was doing the same but i got this error message "Device action not possible, since device or installation is disconnected"
Regards
Mahavir
05-19-2008 11:21 AM
Hi,
Please let me know the status of installation.It is connected or disconnected.
In the T.code ES32,u can find the status.
Regards,
D.SASI KUMAR
05-19-2008 11:22 AM
Hi,
The status is "installation not disconnected" with a green flag
Regards
Mahavir
05-19-2008 12:08 PM
05-19-2008 12:42 PM
hi,
I did EG32 and gave the installation no. , Activity Date(One day next of Move-out Date), Device no.
Then press Enter.
Just after that it gives me that error message.
Regards
Mahavir
05-20-2008 8:35 AM
05-20-2008 9:56 AM
Dear Birendra,
You can NEVER remove a Device (for Billing Related or FULL removal), since you need to save a Removal read while doing the removal. Hence, you can not create a MR ( Reason 01/02/03/06/16/17/21/22), without a Active contract. This is a Basic Metering Rule.
You will have to do the removal on the same day of the Move out.
Any additional questions?
KR,
AAL!
05-20-2008 10:07 AM