customer groups & customer hierarchies.

[Former Member]

hi all ,

can any one pl guide me what excatly customer groups & customer hierarchies are all about .

could you pl help out in config .

In which buiness scenario do we require customer groups & customer hierarchies.

Regards .

jerry .

[Former Member]

Hi,

grouping of customers will enable the business to allow special

discounts, special prices on priority basis. customer group can also be used to get statistical information for reporting purpose.

customer hierachies are used to interlink a customer organisation with nodes who is scattered around the globe, in order to benifit him with even prices and consistant supplies.

Regards

KV

"Reward points if helpful"

[former_member217082]

Hi jerry

Customer groups

We use customer groups to group several customers into 1group . For example , if we have a customer groups wholesales buyers and retail buyers and we want to segregate the customers who are wholesale buyers and who are retail buyers then through Customer group it is possible

Even if you want to give a additional discount to the wholesale buyers and not to retail groups then you can maintain a key combination of customer groups to the access sequence and assign it to the discount condition type. Now when you maintain VK11 , you can maintain discount to wholesale buyers .

Customer hierarchies

These are basically used for reporting purposes

Regards

Srinath