Error by moving out a multiple installations

[Former Member]

Hi cracks,

I’m quite new in the ISU biz and already meeting quite difficult problems :

We have a partner with multiple installations. This partner was moved out with the online transaction as usual and the invoice has been done.

All looked allright but as a new partner was to be moved in on the same installations, we saw that only one installation has been moved out, the other one is still linked with the partner.

We tried to move out the contract but had then the error-message EQ243 saying that move out has allready be done allthought the moving date is still blank

We couldn’t canceled the move out as we have an error-message EQ152 saying that the moving date doesn’t match the moving date from the first contract (31.12.9999)

So we are now in a deadlocker situation

Tks for solutions

Vic

[Former Member]

what transaction are you using when you try to move-out the existing active contracts?

[Former Member]

I am using cic0

[kevin_dewilde]

Try using the regular EC60 transaction.

The CIC might be forcing you to treat both installations at the time, which might cause the problem.

In EC60 you can manipulate single installations.

HTH!

[former_member303766]

Hi,

Please use Transaction EC55E.

Regards

Mahavir

[Former Member]

Dear Vincent,

It look like that 1st of all you have to solve your data incosistence on your system. Look for OSS notes, that describe your problem, you can use the error Messages Code+Number has search criteria.

You can't find anything relevant, create a OSS Message, ASAP and wait for a reply. Give the best detailed information to SAP when you send the message, in order to save time. After this issue is solve you can concentrate on doing the Move-out. Use EC55E, if you are using ISU 464 or above.

KR,

AAL!

[Former Member]

Hi,

thks for the answers, I have open an OSS-note, I waiting for an answer.