CCMS performance problem

[Former Member]

Hi!

We use SAP Solution Manager 4.0, SPS 13 for System Monitoring of almost 100 systems.

We configured SOLMAN as CEN system and activated the CCMSPING with –push option.

For almost the 2/3 of the systems we configured SAPCCM4X agents.

Our current problem is a performance issue in tcode DSWP. When we try to enter into one of the solutions there (by pressing on it) we get the following warning:

Determining warning messages from CCMS

It tooks a while and then it is possible to enter into the solution.

My important question is of course:

How can this issue be solved?

Is there some techniques to analyse and change the problem

As I know there are two ways of sending/retrieving the data:

via RFC (pull)

via CCMS (push)

Which method is faster?

Is there some changes in CCMSPING possible? (interval for sending/retrieving the data)?

Is there some other settings (like profile parameters e.g. rdisp/...) that could be performed to solve the problem?

Thank you very much for any helpful information

Regards

Thom

[markus_doehr2]

> Determining warning messages from CCMS

> It tooks a while and then it is possible to enter into the solution.

<...>

>

> My important question is of course:

> How can this issue be solved?

> Is there some techniques to analyse and change the problem

The interesting question is: What is the system doing? What do you see in SM50/SM66 when you try to get into a solution and the system displays that message?

Markus

[Former Member]

Hi Markus!

>Determining warning messages from CCMS

>It tooks a while and then it is possible to enter into the solution.

The SOLMAN asks for monitoring data alls the solutions to get this data in tcode DSWP.

>The interesting question is: What is the system doing? What do you see in SM50/SM66 when you try to >get into a solution and the system displays that message?

The two involving dialog processes are:

1) DIAG, status: on hold, Report: SAPLSALC, user: <my_user>

2) DIAG, staus: running, Report: SAPMSSY0, user: CSMREG

Do you have enough information to give some suggestions?

Thank you

regards

Thom