on 05-14-2008 2:28 PM
Hi gurus,
Can anyone explain what you mean by this SAP Solution manager in simple terms.
Thanks and regards,
Rajeshwar.
thanks
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Solution Manager is designed to assist entire life cycle of your solutions....
During implementation / upgradation ->it will help you manage your project by giving road maps, tools to blue print, tools to configure your systems according to your blue prints, testing workbench to test configured systems, Learning Maps to educate team by creating lessons.
During support ->
Support desk -> A tool to manage problems faced in your systems.Once configured users can raise support messages from any of the system and they can be managed in solution manager.. and from there they can be sent to SAP for their support...
Change request management -> A tool to handle change managment
BPM- Business process monitoring..
You can get reports of your systems.. like EWA,SLA
Please check http://help.sap.com/saphelp_sm40/helpdata/en/45/51fbdbd4941803e10000000a1553f7/frameset.htm
If you require any specific information about solution manager do come back..
regards
Mrutyunjay
Reward points if found helpful
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Hi Raj,
Get brief info. from the following links....
http://www.nikilabs.com/sap%20solution%20manager.pdf
/people/community.user/blog/2006/12/07/organize-and-perform-testing-using-solution-manager
Following are very useful:
http://www.sapsecurityonline.com/solution_manager/solution_manager.htm
http://www.sapsecurityonline.com/solution_manager/solution_manager_installation.htm
Hope the above is very much useful.
With Regards,
Lolla.
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Hi Rajeshwer,
The SAP Solution Manager is a platform that provides the integrated content, tools, and methodologies that you need to implement, support, operate and monitor your enterprise's solutions from SAP.
With SAP Solution Manager, companies can minimize risk and increase the reliability of their IT solutions.
SAP Solution Manager helps reduce TCO throughout the solution life cycle.
SAP Solution Manager helps companies manage their core business processes and link business processes to the underlying IT infrastructure.
SAP Solution Manager supports both SAP and non-SAP software and helps companies get more from their existing IT investments.
*If this is helpful please reward the points.
With Regards,
Lolla.
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