Number Range for Warranty Claims

[Former Member]

Dear Experts,

I am trying to work out with SAP warranty claim processing, I don’t have any idea of warranty claim processing provided in SAP, I have gone through the SAP library and Best Practices, and trying to go through.

But I strucked up @ the initial stage itself. I have assigned my username through the T Code WTY_UPROF, then trying to create a warranty claim through T Code WTY.

I have mentioned the warranty claim type as precediting then clicked on create warranty claim. system is giving a message : "For object WTY_CLAIM , number range interval does not exist".

Then I tried entering an external number WTY1 then clicked on create, this time system giving another message " Number WTY1 lies outside number range validity area"

When I go through the help of the system message it is as follows:

*"For object WTY_CLAIM, number range interval does not exist

Message no. NR751

Diagnosis

The database table NRIV has the delivery class 'C', i.e. the SAP default settings are only in client 000.

Procedure

Create the missing number range interval in customizing.

Transaction code:"*

System is not even giving the T code for proceeding further.

I have checked in SPRO for warranty claims number range, but couldn't find it out.

Please help me in this regard.

Where should I make the settings?? And What all other settings to be done for Warranty Claim Processing, creating, processing and Completing.

Please give me in detail information if possible.

If anybody has the document also please forward it to me

Thanks in advance,

Regards,

B. Praveen.

[Former Member · Accepted solution]

Hi Praveen,

Go to T code: SNRO and you can assign number range for the object WTY_CLAIM there.

Regards,

Keshav

[Former Member · Accepted solution]

Dear Kehav,

Thanks for your reply,

I used the T code SNRO, but I could not find anything Warranty Claim or WTY_CLAIM there.

Any more suggesstion on this?

Please help me out.

Regards,

Praveen.

[Former Member · Accepted solution]

Hi praveen,

you mean to say you didnt find object WTY_CLAIM??

aft Tcode SNRO--> you need to put the object WTY_CLAIM then select Number Range button....> it will take you to the Number Range fields..

Regards,

Keshav

Edited by: Keshav Reddy on May 14, 2008 2:37 PM

[Former Member · Accepted solution]

Dear Keshav,

Thanks, I found that and went to Number Ranges, but system still giving error message to maintain the number range.

"System error during group maintenance".

When I click on help of the error message it is as follows

System error during group maintenance

Message no. NR899

Diagnosis

The system has identified an inconsistency in the tables for number range maintenance.

System Response

Program termination.

Procedure

In most cases, you can overcome this by executing the report RSSNR0T1 (Consistency check and repair of number range intervals). This report lists the inconsistencies and eliminates them (with F11 = "Confirm").

Why this message is coming?? and what is the solution for that?? Is there any config missing for that??

Please help me out.

Thanks and Regards,

[Former Member · Accepted solution]

I have got it,

For the existing group the number range was not maintained, I maintained new number range through Group - Inster and then assigned the elements to the group now its going.

Anybody have the material for warranty claim processing or can anybody explian me in detail how it is done??

Thanks for your help.

Regards,

B. Praveen

[former_member187991 · Accepted solution]

hi

Refer the following[link|http://help.sap.com/saphelp_erp60_sp/helpdata/en/84/5b9eb2aca34998a758e296fdfadcda/frameset.htm]

for Warranty claim processing.

regards

thyagarajan