Download Manager-Showing Download in Progress, but nothing being downloaded

[Former Member]

I am trying to download 7.10 GUI. The DM is able to connect to the Marketplace and gives the message that download in progress.But at the bottom giving another message "The request failed 401/An error occured while reading the object from the marketplace.

Can anyone please help in resolving the issue?

Edited by: Pete on May 13, 2008 11:24 PM

[Former Member · Accepted solution]

Hi Try this

https://service.sap.com/swdc

Installations & Upgrades-> Entry by Application Group-> Installations and Upgrades" SAP Technology Components" -> SAP SOLUTION MANAGER" SAP SOLUTION MANAGER 4.0-> pick your platform

You have to configure the Maintence optimizer

Check the sim files at https://service.sap.com/RKT-SOLMAN

You can download the sim files so that you can configure the maintenance optimizer.

Do you have SAP Tutorplayer installed ? If not install it from the below link

https://websmp109.sap-ag.de/~sapidp/011000358700001572552002E

[Former Member]

Ask your admin to check if you have download authorizations...

This can be checked at www.service.sap.com/user-admin -> search and maintain users.

[Former Member]

Hello Pete ,

The request failed 401 means S user is locked may be due to incorrect log on .

Open as oss message if you can access www:
service.sap.com , and ask SAP to unlock the user .

Once SAP unlock the S user , you can download using Download Manager .

Regards ,

Santosh