How to Unlock the user ALREMOTE

[senthil_kumar29]

Hi,

We have an issue with loading data into BW system. We recently applied support packs in ECC 6. When I try to run a process chain in BW, its not started. Tracing the job using SM37, find the following log.

" Logon of user ALEREMOTE in client 700 failed when starting a step"

When I test Authorisation connection in SM59 (BW), getting the following error "Name or Password Incorrect", on the R/3 side "User is Locked" .

Your suggestions are invaluable.

Cheers

Senthil

[JPReyes · Accepted solution]

Just unlock the user at SU01 at the R3 side....

SU01 -> enter user -> unlock

Regards

Juan

[Former Member · Accepted solution]

Hello,

you can also unlock users at database level. There is table USR02 which contains the users information.

how to check the user status

======================

select mandt, bname , uflag from sapr3.usr02 where mandt='ALREMOTE'

uflag=0 ( means user is unlock)

uflag=128 ( means user is locked)

with oracle command you can set uflag=0 , if it is not and then shoot commit.

Anyway, the simplest method is to unlock from SU01.

Best Regards,

Reema Verma

[Former Member · Accepted solution]

According to R/3 using SU01 T-code and unlock the users but in PORTAL side login to super admin user id and password and go to

1.Step:goto USER ADMINISTRATION tab and goto Identify Management option and unlock the user

orelse

2.Step: goto SYSTEM ADMINISTRATOR tab and choose the Object locking option and unlock the users

After that logout and relogin into your individual id and password

[Former Member]

Hi Senthil,

You have to just unlock the user on R/3 side and give the same password in BW RFC connection and check the authorization again.

Best wishes.

Kumar

[rajeev_das]

Hi,

Please make sure the passwords are the same - I mean in NW2004s it is case sensitive. i would recommend to make it upper case and give it a try.

Cheers,

Rajeev

[Former Member]

Are you trying to unlock this user in SU01 ? Regards.

Check logs in sm21.