JCO error- RFC_ERRORLOGON_FAILURE,SSO ticket expired

[Former Member]

hi,

hi,

We are working on ESS/MSS and UWL. Now these applications work using components configured in NWDI. When an employee in creating an expense report and after saving and sending it for approval to manager, when he wants to view the form, there isa n error :

Application webdynpro/dispatcher/sap.com/pb/pagebuilder/;jsessionid=(..........) will run with a wrong client window .

There after the ivew is not opening. After some time is is giving 500 ITS error with sessionLocking error.

Now this request has reached the manager's inbox. When we click on the workitem for that , we are getting the following error 500 ITS error:

JCO error- RFC_ERRORLOGON_FAILURE,SSO ticket expired

Can anyone please help

Issue very urgent....please help

regards,

pinki

[Former Member]

solved after re-importing the SSO ticket

[Former Member]

Hi,

Check the Validity Period of SSO Certificate, if it is expired then you need to reset it.

Configuring the Validity Period of Logon Tickets:

http://help.sap.com/saphelp_nw04s/helpdata/en/45/18b6cfe1235d79e10000000a11466f/frameset.htm

Thanks n Regards,

Jhansi Miryala

[Former Member]

hi,

The default is 8 hrs and the limit is 24 hrs. We have put 24 hrs. It is still not working

regards,

pinki

[Former Member]

Hi Pinki,

It is good to here the SSO ticket problem from your side.

I was worked extensively on ESS components and the same type of problem occured .

We have created the OSS notes but there was no clues even from SAP also .

We have done a basic problem from our side.

When ever you create a Jco connections for both application data and meta data of specific destionation make sure the following things..

1. For destination's application data SSO Type is -> sso Logon Ticket ..

2. For destination's metadata SSO Type is -> userMapping.

dont give the SSO type as logon Ticket for the cases.

please let me if you need any help..

Regards

Ratnam

[Former Member]

Hi Pinki,

It is good to here the SSO ticket problem from your side.

I was worked extensively on ESS components and the same type of problem occured .

We have created the OSS notes but there was no clues even from SAP also .

We have done a basic problem from our side.

When ever you create a Jco connections for both application data and meta data of specific destionation make sure the following things..

1. For destination's application data SSO Type is -> sso Logon Ticket ..

2. For destination's metadata SSO Type is -> userMapping.

dont give the SSO type as logon Ticket for the cases.

please let me if you need any help..

Regards

Ratnam

[Former Member]

Hi Pinki,

It is good to here the SSO ticket problem from your side.

I was worked extensively on ESS components and the same type of problem occured .

We have created the OSS notes but there was no clues even from SAP also .

We have done a basic problem from our side.

When ever you create a Jco connections for both application data and meta data of specific destionation make sure the following things..

1. For destination's application data SSO Type is -> sso Logon Ticket ..

2. For destination's metadata SSO Type is -> userMapping.

dont give the SSO type as logon Ticket for the above cases.

please let me know if you need any help..

Regards

Ratnam