return order

[Former Member]

I have a problem....

The stock which was billed was sent back by the customer...

the company has to take back the stock...so how will that be done in SAP...return order i think???how is the process???

[Former Member · Accepted solution]

hi

please reward the points if the answer solve your query.

ya we can do take the stock back from the customer with the order type as reteurn. RE document type.

steps. 1) create the sales order with order type re

2) do the delivery instead of pgi you have to to p.gr

3) give invoice in vfo1 credit for returns.

I hope this will solve your query please reward with points next time you will get more answers.

[Former Member]

Hi,

You had bill to customer in this case you can do return in to wais based on order or based on billing

Based on order type is RE in this item category will be is REN

Their will be return delivery. And return billing.

Thanks

Ahmed.

[former_member183879]

Hi,

The process will be as follows.

With reference to order(OR), return order(RE) has to be created

With reference to return order, return delivery (LR) has to tbe created

Now if we do GR, teh movement type will be 651 and the material will be posted into Restricted stock.

We need to do a stock transfer from restricted stock to Unrestricted stock using movement type 453. Only then the material can be resold.

Now with reference to either RE or LR, we can create the return invoice/credit using the billing document type RE.

Hope this helps you

Pls reward if thsi helps.

[Former Member]

Hello,

This can be achieved through returns.

1) Create a return order with order type RE needs to be created. While creating the return order, created with reference to the original Invoice.

2) Do a retrun delivery based on the return order, then do a post goods receipt.

3) Create a crredit memo request and followed by create memo.

This is the normal retruns scenario.

PRase

[Former Member]

hi,

you have to create a returns order

1. create a return order wrt to order(RE)

enter the quantity to be taken back

enter reason for return

save.

2. create return delivery wrt return order using VL01n

do PGR

save

3. create an credit memo request(CR) wrt billing doc(original bill)

save

4. remove any blocks using V.23

5. create credit memo using VF01

thanks and regards,

krishna prasad

[Former Member]

hi,

create a return order with doc ty(RE).with ref to dat return doc create a return delivery.

with ref to dat return doc create a credit memo req(CR).based on dat create a credit memo(G2).

Reg,

Raj

[Former Member]

ret sale order(RE)-ret delivery(LR)-post goods receipt(stock will be restored in corresponding storage loc)---credit for return(RE)

Raghu