on 05-08-2008 4:22 PM
Hi
i have installed IDES i recevied the license key from SAP
after the installing new permanent license key i had deleted the temporary licnese key now no user can logon except sap* on the system i dont have the previous temporary LIC key can i recover that to resolve this issue ?
I am not sure if this works, because when I had a similar problem we requested a new license, we had choose a wrong license type, with the new license the issue was resolved.
you can try this:
1) Log on with the user sap*
Type the transaction SLICENSE
In the menu, choose Edit -> Temporary License....
or, you can try this:
2) open a command windows and use the command saplicense
saplicense -test pf=<Profile>
You will find more information here
http://help.sap.com/saphelp_nw04/helpdata/en/a7/512caf407a11d1893b0000e8323c4f/content.htm
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problem has been resolved
acctually the key which i installed on the system was wrong one
many thanks to all of u who help me in this regards
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Hi Juan
for both the questions answer is yes
it is showing ststus green and the information of SID.hardware key ,sware prod, valid from ,valid to,type ,inst no ,system no,note on validity
note on validity is also valid i dont understand where is the problem
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Hi Juan Reyes
i have already installed a perm key on the IDES and then i deleted the temp lic key now if i click on the new license tab it is showing me the new license but i am not able to login with users which i have created i dont understand why this problem is there ? when my server is having a perm lic key
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Why don't you request a new perm license for your IDES with the correct details?... seems to me that you are wasting more time trying to recover the temp license than the time SAP takes to send you a new one (usually around and hour)...
Regards
Juan
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Hi
Eydar Del Angel
i have tried both the options when i am trying to install temp LIC from edit menu it shoes me that temp lic successfully installed but still i am not able login except sap*
then i have tried to test the license below output i get
C:\Documents and Settings\idgadm>saplicense -test pf=E:\usr\sap\IDG\SYS\prof
IDG_DVEBMGS04_testcrm TRACE=2
Fri May 09 13:26:40 2008
MtxInit: 0 0 0
Protocol saplicense test:
Read sapsytem name
ok, sapsytem name = IDG
Read message server host
ok, host = testcrm
Read message server service port
ok, service port = sapmsIDG
Connect to message server
ok, connect done
Read hardware key from message server
ok, got hardware key
Detach from message server
ok, detached
Check hardware key
ok, hardware key = Y1193092938
Connect to database
ok, connected
Check license
ok, check done
Disconnect database
ok, database disconnected
test result: license test failed
no valid license found ***
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