Problem with FIle Adapter

[former_member185845]

Hi

We r facing typical problem with file adapter.

Lets say there are 30 files to be processed by placing an copy in arichive folder by file adapter based on pooling

parameters.

All the 30 files are picked up and we can see the copies in archive folder.

But when we go to RWB and check the audit log,

there we could see only 25 files , the 5 files are missing.

no trace found therre about the 5 files.

This is happening only some times and not to all the files placed in the FTP. Later when the same file is placed back from the Archive folder to the Source folder, the file is being picked and processed succesfully.

unfortunately this is happening on Production server

Any pointers which could trouble shoot this issue.

Regards

shekar chandra

[Former Member · Accepted solution]

Hi,

Couple of thing which you can try....

1. Use EOIO QoS and check if you still face the issue.

Is some program or application writing files to the directory? If yes I would recommend the use of a temporary name to write the files and then rename them.

Sometimes when an external application connects via FTP and transfers the files...

The file could be picked up by the adapter poll even before the transfer of data is done.

Which is why you will find that the file is archived but there is no xml message created for the same in the Integration engine.

Try increasing the poll interval. This helps sometimes.

Regards,

Sidharth

[Former Member · Accepted solution]

There is 2 possible reasons

1. Some other communication channel might be pointing to the same directory which is picking up.

2. Before the file is created XI is picking ( to resolve this use tempory file name scheme.)

Thanks

Sebin

[former_member185845]

closed

[Former Member]

Please verify that you don't have another enabled communication channel polling that very same directory or has a broader file matching pattern that could be also picking files from there for other scenario.

Regards,

Matias.