Third Party Sales Returns process

[Former Member]

Hello All

We have a third-party sales process which is automated i.e Sales order and Purchase requisitions(VA01) are created using the data coming in the incoming EDI file, the Purchase requisition is automatically converted to a Purchase order, the Invoice Reciept(MIRO) is posted and the Sales Invoice (VF01) is posted.

The question is how do we handle the Returns or the Credit process?

Is there a way I can configure the system to create a Returns order which will also update the Pur.Req quantity then the Purchase order quantity or directly the Purchase order quantity. I can then use this information to raise a credit to the Vendor Invoice.

I don't want to just raise a credit memo and update the sales side and leave the purchase side open.

I appreciate your reply.

Best Regards

Rama

[Former Member]

Third Party Return Process

Please check this extract from the sap library :

If the vendor grants you a credit memo on a quantity or a value basis, you can then send this credit memo directly to your customer.

The billing type Third-party credit memo (G2S) is available for this. The billing type Third-party credit memo works with the item category TASG (third-party credit memo item). The Billing-relevance indicator F is set in Customizing for Sales for this item category. This means that the cost is not created. In Customizing for Sales, the item category TASG is set at item level in copying control for the billing type G2S (copying control sales document by billing document) as the target item category (source: TAS-> Target:> TASG.)

Process Flow

Create a billing documente with billing type Third-party credit memo (for further information, see the section Creating a billing document in the Billing document). Enter the third-party order as a document still to be processed. The quantities are automatically removed from the invoice.

The above is the process for giving a credit memo which can be adapted for return goods.

Regards,

Rajesh Banka

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[Former Member]

hi

As per my knowledge, Return process is not supported by standard SAP ERP system for the third-party process.This functionality was never designed and is not supported.

The note 751609 is the official statement of SAP to this problem.

But any return goods to vendor from customer can be settled through credit notes.

The process is to first pass a credit memo to Vendor and after the process the with reference to Sales order a third party credit memo can be issued to customer