Root Cause analysis and solution manager diagnostics

[Former Member]

Hi,

i have a few clarifications,greatful if anyone can clarify.

1.What is Root cause analysis(in general)?

2.What is Root cause analysis(in SAP [Solution manager] )?

3.how to set up and configure Root cause analysis in SAP(what all includes) ?

4.what is the difference root cause analysis and solution manager diagnostics?

5.configuring Solution manager diagnostics completes root cause analysis or even service desk , solution monitoring,system monitoring also comes under root cause analysis?

helpful answers rewarded points

regards,

Reddy

[markus_doehr2]

> 1.What is Root cause analysis(in general)?

> 2.What is Root cause analysis(in SAP [Solution manager] )?

> 3.how to set up and configure Root cause analysis in SAP(what all includes) ?

> 4.what is the difference root cause analysis and solution manager diagnostics?

> 5.configuring Solution manager diagnostics completes root cause analysis or even service desk , solution monitoring,system monitoring also comes under root cause analysis?

http://service.sap.com/diagnostics

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Markus

[Former Member]

Thanks markus

reddy