Problem after applying support pack 15

[Former Member]

Hi ,

I applied Support Pack 15 for SOLMAN 4.00. Every thing went fine , but after that i entered into maintenance optimizer and tried to download a package, then its giving error saying "No Customer numbers in transaction AISUSER". When i click that it gave a popup saying as below:

Message Number: SOLMAN_SAP_BACKEND016

Diagnosis

There are no entries with a customer number in the 'Customer Number' field in the table AISUSER.

System Response

You cannot get customer number-specific RFC destinations.

Procedure

Maintain these entries manually or start the report

*SMBI_AISUSER_VAR_MIG to copy any existing customer number from the table AISDK_CF_OSS_USR.Please guide me*

Thanks

[Former Member]

We are getting the same errors which you faced.

Edited by: Ajay Sehgal on May 28, 2008 3:10 PM

[Former Member]

Did u solve it? Do you any guidance?

[Former Member]

Hi,

can you please let me know what exactly you did & how many customers you are administrating. Please let me know at the earliest.

Thanks

ajay sehgal

[Former Member]

Hi Everybody ,

My Problem is solved using Note numbers 1140822 & 1082010. Please let me know if anybody has this problem.

[Former Member]

Hi Actually my problem did not get solved as i thought that would by following the note. Wwhen i tried to follow note 1140822 (This note has sympton of actual problem) but when i follow this note (which says to generate SAP customer number from support portal by following IMG) i get another error saying...

The RFC-user does not belong to a VAR- or CCC-customer number

Message no. AI_SC_EN111

Diagnosis

The user used in RFC destination SAP-OSS does belong to a simple customer number that is not assigned to a Value Added Reseller or Customer Competence Center in SAP Support Portal.

Procedure

You need to maintain your customer numbers manually in table V_AISAPCUSTNOS or choose another user.

Please help me in this matter..

I tried giving customer number manually in table V_AISAPCUSTNOS (not my S-number as i suppose)but it didnt work.

[Former Member]

Hi

Deactivating Badi did not help me, now im getting error

Searching for RFC destination of form

SM_SP_0001234567

where 0001234567 is the SAP customer number with leading zeroes.

I already had RFC destination with type SM_SP_0001234567. Please help me solve this issue. This also generated a dump saying " GETWA_NO_ASSIGNED". It has been week since its not working..please help me resolve the issue.

[Former Member]

Hi,

Can i upgrade directly to SP 15 (currently on SP 12). can any one plz tell me what are the new features in SP 15 when compared to SP13.

Thanks in advance.

[Former Member]

Please refer not # 662441, this has entire info on Solman Support stacks.

[JPReyes]

Go to transaction AISUSER and create an entry for your user.

That should fix the problem

Regards

Juan

[Former Member]

I Fixed this error. Anybody have this problem after support pack update. Please apply note: 1140822