We currently have the ITS application for benefits open enrollment (PZ14) up and running. We are trying to setup the Webdynpro service for Open Enrollment.
We are on ECC 6.0, EP 7.0 latest SPs and we are using XSS 600 webdynpro Software Components.
Problem:
When we click on Open Enrollment service (Webdynpro), the following message comes up:
“No plan selections could be prepared for the specified enrollment reason. Contact your Benefits Administrator for assistance”.
The same service works fine with the ITS service for the same PERNR. The ITS service is able to show up the Open Enrollment without any problem.
Even if I include an entry in Infotype 0378 – Adjustment Reasons, the new enrollment reason can be seen under the ITS Service but not under the webdynpro service.
Is there any additional customization (configuration) required for the Webdynpro Service for Open Enrollment.
thanks,
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