Workflow problem during import of record

[Former Member]

Hi,

We get the following error message during import of a record using import manager:

4868 2008/05/05 15:12:44.861 Error: RC: 0x80000002

4868 2008/05/05 15:12:44.861 Error: Failed to GetJoinCheckOutRights. [Owner: WF Owner; Job Id: 10165]

Currently we run MDM 5.5 SP6 Patch 2. This worked fine before we applied patch 2.

The record is getting checked out in the start step. If I don't check out the record it's working fine.

Any ideas?

BR

Michael

[Former Member]

Thanks

[former_member201266]

Hi Michael,

Check for the role of the user with which you have logged into Import Manager. Might be the user does not have execute access for check out of records and you are trying to start a wrokflow after the importing of records, which will be as check out records. So change the role for the user; this might solve ur problem.

Cheers,

Cherry.

[Former Member]

Hi Michel,

In the start step of Workflow there is an option as check out records(yes,no). select yes, when record will enter into the workflow it will get check out and no user will be able to modify that record throughout the workflow cycle.I you want that the record shoukd be modyfied at some step during workflow then you have to give rights (Join CheckOut )to the user of that Particular step.For That login with the user which is the Owner of the workflow now rightclick onthe record or records and check in\out->Modify Join Permissions->either add a user or a role.This will allow that added user to Join check out and modify the Record(right clik on record ->join check out).Then that User will be able to modify the records.

Reward if Helpfull.

With Regards,

Vinay Yadav