Mail Address for Alerts

[Former Member]

Hey,

I need to change the recepient mail address defined for the alerts when error occurs.But did not find any alert category defined for it.Have checked in ARLTCATDEF.

Where the target mail address for alerts can be changed?

Regards,

Indu Khurana.

[Former Member]

Hi,

To send email to mail box automatically when alert occurs in XI

Can you check whether the below authorization is given to that user.

For the sending of alerts via external communication methods (e-mail, sms, fax) and for inbound processing, an RFC user has to be created on the central alert server with the role SAP_BC_ALM_ALERT_USER. The authorization objects contained in this role are S_OC_SEND and S_RFC.

refer the help:

http://help.sap.com/saphelp_nw04/helpdata/en/b2/de0741375cf16fe10000000a1550b0/frameset.htm

also

check in ALRTCATDEF transaction what is the user maintained under the fixed receipent tab for that user check the email address in SU01 transaction.

Please check in transaction SCOT (you can give address of your SMTP server in order to send mails),

If it is configured then probably you need to personalized alert delivery. In alert inbox you can select personalized alert delivery and check for "Mail" option.

In SCOT you can see how many mails have beed sent via your XI system.

most of the time email problem is solved by correcting configuration in SCOT. For testing mail system click on System->short message and then send one message to yourself

Regards

Seshagiri

[Former Member]

Hi,

In alert catagory we only give the name of the receipient.

u can change the email address fo the receiver using Tcode SU01 enter the name of the user and there u will find the email address option change the email address n u r done.

chirag

[Former Member]

Hi,

We specify mail addresses to Alerths by mentioning them in Fixed Receivers or Roles in ALRTCATDEF transaction. So, please check fixed receivers in ALRTCATDEF transaction.

Let me know if you are not clear.

Thanks,

Vijay Kumar T.