Shopping Cart Approval Problem

[former_member633158]

Hi.

I have a shopping cart which is going through the loop to the approvers.

As per the conditinos, it needs to go to only 2 approvers.

after the 2nd approver approved it , it going back to the 1st approver again.

now 2 approvers approved twice but again it is going back to the first approver.

What could be the problem and where to check for this error and the solution.

-erpMAN-

[former_member633158]

Answered

[Former Member]

Hi,

Which SRM version are you working on??

See if the foll note applies for your system which may help to solve your problem

OSS note 896556

See also the foll related threads for more hints:

BR,

Disha.

Do reward points for useful answers.

[Former Member]

Hi,

Can you check that, do you have any Enhancement BADI for this approval process.

Usually we go the N-step approval BADI for this requirement.

And in the implementation of the BADI code, you can really check how the approvers are picked.

If you still have problem, please feel free to post back.

Please reward Points for useful answers.

Regards,

Ashwin.

[imthiaz_ahmed]

Question is not clear, if you are using BADI, make sure you have it correct. Check the WF security under users personolization tab.