PI Monitoring configuration error with CCMSR agent

[Former Member]

Hi everyone,

I'm trying to configure my monitoring according to How to Monitor Exchange Infrastructure (NW7.0).

I have registered the CCMSR agent accordingly, but when I check its status, it says "SHUTDOWN".

I did the registration from the Visual Admin and it was ok. The automatic registration also creates

an T type RFC with the name N3STAT.XXXHOST.INSTANCENO. When I test the connection, I get the

error message:

ERROR: program host.n3stat.instance not registered

What could be the cause for this?

Thanks.

Gökhan

[Former Member · Accepted solution]

OK, this is the part of the trace that contains my error:

IN:

---

ReqType : CPIC SysIdx : 0 ReqLen : 80 ReqId : 6416

CommIdx : 2 ConnIdx : -1 ReqVer : 6 Trace : 0

conn : -1 wp_no : -1 ReqBlk : -1

RqType : SAP_INIT Prot : REG UID : 59 Mode : 3

User : SapRc : 0 AppcRc : 0 ConvId :

Vector :

Info : SYNC_CPIC_FUNCTION WITH_GW_SAP_PARAMS_HDR R3_CPIC_LOGIN_WITH_TERM

Info2 : WITH_LONG_LU_NAME

Info3 : GW_EXTENDED_INIT_OPTIONS

LU : %%RFCSER TP : dpihost. CType : R Cli Info: R3_CLIENT

Sec Usr : SecUsrLn: 0 Sec Type: 0

long TP : dpihost.n3stat.40

long LU : %%RFCSERVER%%

GwUpdConvStatistik: conv_no/tcp_conv_no/sna_conv_no: 1/1/0

GwGetConnEntry: found conn 2 in free list

GwListRemove: remove elem 2 from conn_free_list

GwListRemove: 4095 elems in conn_free_list

GwListInsert: insert elem 2 into conn_inuse_list (at end)

GwListInsert: 1 elems in conn_inuse_list

GwIHandleRq: new conn_tbl index: 2

GwIHandleRq: increment conv_no of client 0: 8

GwIHandleRq: own_index: 0

GwIHandleRq: set act rq type SAP_INIT

R3INIT(2, cpic_vector=1)

GwMkTimeStamp: create conversation id 70219750

GwFiCreateConvId: created 70219750

R3INIT: received extended init options

timeout = -2

keepalive_timeout = -2

export_trace = 2

start_type = 0

net_protocol = 0

local_addr = 0:0:0:0:0:0:0:0

R3INIT: use extended init options

timeout = 20

keepalive_timeout = 300

export_trace = 0

start_type = 1

start cmd = rsh

net_protocol = 0

local_addr = 0:0:0:0:0:0:0:0

GwBufInit: initialize buffer info for conn 2

R3ALLC(70219750, cpic_vector=1, ..)

I am the client (0)

*****************************************************************************

*

• LOCATION SAP-Gateway on host dpihost / sapgw40

• ERROR program dpihost.n3stat.40 not registered

*

• TIME Wed Apr 30 17:08:50 2008

• RELEASE 700

• COMPONENT SAP-Gateway

• VERSION 2

• RC 679

• MODULE gwr3cpic.c

• LINE 1778

• DETAIL TP dpihost.n3stat.40 not registered

• COUNTER 333

*

*****************************************************************************

GwSaveErrInfo: save err info (203)

GwISendRc: send appc_rc/sap_rc/status 2/679/0 to conn/target/client 2/0/0

GwGetMemory: allocated 000000000028FE90 (len=192)

GwGetMemory: act_overflow_size = 755 (+ 192)

GwSetCPICState: state of conn/index 2/0: RESET

GwSendToClient: send data to conn/target/client 2/0/0

GwSendToClient: set saved err info

GwSendToClient: send local err info

GwSendToClient: resize (000000000028FE90 -> 000000000028DE90 / 192 -> 598)

OUT:

-

---

ReqType : CPIC SysIdx : 0 ReqLen : 283 ReqId : 0

CommIdx : 2 ConnIdx : 2 ReqVer : 6 Trace : 0

conn : 2 wp_no : -1 ReqBlk : -1

RqType : SAP_INIT Prot : REG UID : 59 Mode : 3

User : SapRc : 679 AppcRc : 2 ConvId : 70219750

Vector :

Info : SYNC_CPIC_FUNCTION WITH_ERR_INFO

-

---

Address

Offset

CPIC-Data

-

---

x0028df50	000000	2a455252 2a003100 70726f67 72616d20	ERR.1.program
x0028df60	000016	64706968 6f73742e 6e337374 61742e34	dpihost.n3stat.4
x0028df70	000032	30206e6f 74207265 67697374 65726564	0 not registered
x0028df80	000048	00363739 00534150 2d476174 65776179	.679.SAP-Gateway

-

---

GwRqDpSendTo: (dpihost / sapgw40, gw_id=0, appc_ca_blk=-1, len=283, comm_index=-1)

LOCK APPC ca_blk 133

DpGetCpicCommIdx: found index 2 via appc_hdr

found comm entry 2 (tid/uid/mode/conv_id/a_r: 21/59/3/ /0)

GwIsAWaitingSWP: wp 2 waiting

GwSapWpWakeUp: send answer to sap wp 2

GwSapWpWakeUp: make wp 2 owner of appc_ca_blk 133

-OUT- tid -1 uid -1 mode 255

-OUT- appc_ca_blk 133 len 283 rq_id 10886

-OUT- wait_f_answ 0 cmd 0

NiIWrite: hdl 6 sent data (wrt=28,pac=1,MESG_IO)

GwFreeMemory: free 000000000028DE90 (len=598)

GwFreeMemory: act_overflow_size = 563 (- 598)

GwFreeMemory: free 0000000000291E90 (len=563)

GwFreeMemory: act_overflow_size = 0 (- 563)

GwIDelR3Conn: idx/conv = ((0/0) | (-1/0)), delete conv 2 from conv-table

GwClearConn: conv_no/tcp_conv_no/sna_conv_no: 0/0/0

GwClearConn: free err info

GwClearConn: free r3 conv info

GwClearConn: free buffer info

GwFiSearchConvId: deleted 70219750 local, conn=2

GwListInsert: insert elem 2 into conn_free_list (at begin)

GwListInsert: 4096 elems in conn_free_list

GwListRemove: elem 2 not in conn_search_list

GwListRemove: elem 2 not in conn_write_list

GwListRemove: remove elem 2 from conn_inuse_list

GwListRemove: 0 elems in conn_inuse_list

GwReadReqIndex: (process_id: -1)

GwReadReqIndex: no filled request-index-block

[former_member185954 · Accepted solution]

Hello,

On the following link, i think i found your problem.

http://help.sap.com/saphelp_nw2004s/helpdata/en/d3/d9f455c9be924caf96e1c0985ca8ff/frameset.htm

The agent registers error-free as a service. However, the service does not start or terminates immediately (Microsoft Windows).

A service under Microsoft Windows always starts in the System32 directory. So that the system can find any existing profile files, you must always specify these with a full path.

Deregister the service (for example, with sapccm4x –U), and reregister it, specifying the profile with the complete path.

Hope that helps.

Regards,

Siddhesh

[Former Member]

Oh, what a stupid thing..:)

I started the sapccmsr service from the windows services manually and it all got fixed..

Gökhan

[former_member185954]

Happy that it worked.

Regards,

Siddhesh

[Former Member]

I appreciate your help very much Siddhesh, this page will definitely help with the agent issues.

I did provide full profile path(if this means providing the full path of the instance profile like "D:\usr\sap\sys\profile\profile_name" while registering the agent manually from the command prompt) but I have other issues with hostname and fully qualified host name. The RFC error might be because of an inconsistency. I will try to install my system from scratch with the correct settings, maybe this will also get solved.

I'm giving you full points for your help.

Regards,

Gu00F6khan

[Former Member]

I can't see any errors there with my current trace level. When I do increase it, billions of lines comes up.

It's kinda hard to identify the problem from those..

[Former Member]

Hi,

The log of the visual admin registration:

• * * * *

Output for : D:\usr\sap\DPI\DVEBMGS40\exe\sapccmsr.exe(-j2ee,-v,pf=D:\usr\sap\DPI\SYS\profile\DPI_DVEBMGS40_dpihost)

CCMS version 20040229, 64 bit, multithreaded, Unicode

compiled at Oct 22 2007

systemid 562 (PC with Windows NT)

relno 7000

patch text patch collection 2007/5, OSS note 1013331

patchno 133

INFO Runtime: running on DPIHOST Windows NT 5.2 3790 Service Pack 2 2x AMD64 Level 15 (Mod 4 Step 3) running with profile D:\usr\sap\DPI\SYS\profile\DPI_DVEBMGS40_dpihost

INFO profile parameters: alert/MONI_SEGM_SIZE = 60000000 alert/TRACE = 1 SAPSYSTEM = 40 SAPSYSTEMNAME = DPI SAPLOCALHOST = dpihost

Logfile for : D:\usr\sap\DPI\DVEBMGS40\exe\sapccmsr.exe(-j2ee,-R,-noservice,-f,C:\WINDOWS\TEMP\csm32560.conf,pf=D:\usr\sap\DPI\SYS\profile\DPI_DVEBMGS40_dpihost)

[Thr 5116] Wed Apr 30 16:40:03 2008

INFO: CCMS agent sapccmsr working directory is D:\usr\sap\CCMS\DPI_40\sapccmsr INFO: CCMS agent sapccmsr config file is D:\usr\sap\CCMS\DPI_40\sapccmsr\csmconf

INFO: Central Monitoring System is [DPI]. (found in config file) INFO: found ini file D:\usr\sap\CCMS\DPI_40\sapccmsr\sapccmsr.ini.

INFO: Checking Distributed Statistical Records Library dsrlib.dll

INFO: checking version an Unicodeness of dsrlib.dll

INFO: DSR: Dynamic Library dsrlib.dll (version 24) successfully loaded.

INFO: DSR: Dynamic Library dsrlib successfully loaded.

INFO: DSR: Path D:\usr\sap\CCMS\DPI_40\dsr for Distributed Statistical Records.

INFO: CCMS version 20040229, 64 bit, multithreaded, Unicode

compiled at Oct 22 2007 systemid 562 (PC with Windows NT) relno 7000 patch text patch collection 2007/5, OSS note 1013331 patchno 133

INFO Runtime: running on DPIHOST Windows NT 5.2 3790 Service Pack 2 2x AMD64 Level 15 (Mod 4 Step 3) running with profile D:\usr\sap\DPI\SYS\profile\DPI_DVEBMGS40_dpihost

INFO profile parameters: alert/MONI_SEGM_SIZE = 60000000 alert/TRACE = 1 SAPSYSTEM = 40 SAPSYSTEMNAME = DPI SAPLOCALHOST = dpihost DIR_CCMS = D:\usr\sap\CCMS DIR_LOGGING = D:\usr\sap\DPI\DVEBMGS40\log DIR_PERF = D:\usr\sap\PRFCLOG

INFO: pid 4484 INFO: Attached to Shared Memory Key 73 (size 60000000), no pool used

INFO: Connected to Monitoring Segment [CCMS Monitoring Segment for dpihost_DPI_40_X, created with version CCMS version 20040229, 64 bit multithreaded, compiled at Oct 22 2007, kernel 7000_20050900_133, platform 562 (PC with Windows NT)] segment status WARM_UP segment started at Wed Apr 30 14:26:44 2008 segment version 20040229

INFO: [DPI:001:PIUSER] connected to DPI, host dpihost, System Nr. 40, traceflag [ ]

INFO: DPI release is 700 , (kernel release 700 )

INFO: [DPI:001:CSMREG] connected to DPI, host dpihost, System Nr. 40, traceflag [ ]

INFO: DPI release is 700 , (kernel release 700 ), CCMS version 20040229

INFO: RFC logon info for [DPI:001:CSMREG] can be updated at any time with -R option: sapccmsr -R INFO: Updated saprfc.ini in agent work directory D:\usr\sap\CCMS\DPI_40\sapccmsr

INFO: Connected to DPI, CCMS version in ABAP: 20040229

INFO: Successfully modified RFC destination N3STAT.DPIHOST.40. INFO: successfully registered at DPI

INFO: Updated config file D:\usr\sap\CCMS\DPI_40\sapccmsr\csmconf. Wed Apr 30 16:40:07 2008

INFO: dsr: dsrlib unloaded. ...closing this logfile...

Registration of CCMS Customizing Destination Registration completed successfully

• * * * *

Result of the test in RZ21:

SAPCCMSR.DPIHOST.40 Error when opening an RFC connection

I get the error "program dpihost.n3stat.40 not registered" when I check the RFC "N3STAT.DPIHOST.40"

Thanks,

Gu00F6khan

[former_member185954]

Hello,

Can you check the Gateway trace in SMGW, it should shed some light on what seems to be blocking the RFC.

Regards,

Siddhesh

[former_member185954]

Hello,

Can you post the log output when you registered the agent in Visual admin.

In RZ21 , agents overview, select the system entry and do a test using the test button displayed.

Regards,

Siddhesh