Recovery on new machine - how to logon?

[former_member185943]

Hello!

I am testing a disaster recovery for SAP Enterprise 4.7 WAS 620, Oracle 9.2.0.3.0. For testing purpose, I have installed a new system on the new machine and copied the existing system by using backup/restore. It seems that everything was fine: the logon screen appears, and when I try to logon I get an error "Logon refused (license expired)". This is fine too, because I have the new hardware key now. However, when I try to logon as SAP*, I get ">>>>>>>>>>>>>>>>>> DB Error - 0".

What can I do now?

Thanks!

Kind regards,

Igor

[Former Member · Accepted solution]

Hi Igor,

Please check and post the errors in the dev. traces.

Not sure that the issue you are experiensing is related to the sap license, but you can install a license through saplicense program and see what happened.

Regards,

Mike

[former_member185943 · Accepted solution]

Hi, Mike!

I installed the temporary license successfully, but the problem persists, except that now it's the same for all users as previously was only for SAP*. In R/3 syslog I get an error entry like:

R/3 process type: D0

R/3 message ID: D01

R/3 client: 000

R/3 user: SAP*

R/3 transaction code: SESSION_MANAGER

Error text: "R/3 Basis System: Transaction Canceled 00 162 ( DB-Error - 12571 )".

As for the developer trace, for each logon attempt, dev_w0 gets the new entry:

M Thu Nov 24 07:59:54 2005

M ***LOG R68=> ThIRollBack, roll back () [thxxhead.c 11087]

Thanks!

Regards,

Igor

[Former Member · Accepted solution]

Hello Igor,

ORA-12571 means 'TNS:packet writer failure' and may indicate a network problem. Two questions: Which OS are you running? Do you have one central instance or additional application servers?

Could you also provide information from the Oracle alert.log file (in standard configuration: /oracle/<SID>/saptrace/background/alert_<SID>.log)

Regards

Juergen

[former_member185943 · Accepted solution]

I resolved it by copying the original kernel (run directory). Thanks to all!

Kind regards,

Igor