free goods failed for reason 3

[Former Member]

Hello Gurus,

I have create inclusive free good condition record with following data,

material : t-atc01

customer: t-s62a01

sales area: 1000/10/00

all free good determination data has been defined

so I create a sales order with this material for this customer, and I opened analysis for free good determination. there is no free good displayed. following message showed:

" free goods could not be determined for item 000010 ( reason 3)"

I checked this reason . it is ' bill of material". but ordered material is not BOM. and I also tried with other material and customer. the result is the same. please tell me how to fix it ?

thanks very much!

[Former Member]

hi,

Free goods are not supported in combinations with material structures (for example, product selection, BOM, variants with BOM explosion).

regards

sadhu kishore

[Former Member]

hello, friend.

many reasons for this, but it may help you to first look in 2 places:

1. look for any existing BOM for the material

2. look at your access sequences, and it may be telling the system to check in BOM records... also, try removing the division from your access sequence as this sometimes interferes with the access based on material.

if these do not work for you, post again.

regards.

[Former Member]

One of the possible reasons could be is that the system is not reading free goods determination procedure 'NA0001' but instead trying to read BOM records.

Check the assignment of your free goods determination procedure.