change of account group

[Former Member]

Dear all,

we have created one customer as ship to party earlier and now we want to change the same customer as sold to party.The

system does not allow this to happen?please advice what should be done to overcome this problem.Suitable reward points are assured for timely support.

Thanking you,

Best regards,

R.Srinivasan

[Former Member · Accepted solution]

Hi Srini

pl check the new account group field group, whether the fileds in new one is same as old account group. i.e if u have marked suppress for particular field in old account group ,then it should be also same in new account group.I had tried in my sandbox.pl check and reply

hope this helps

Raghu

[Former Member]

Hi Srinivasan,

You can user XD07 to change the Customer account group.

But If there are still SD documents in the system

the partner role and the customer. Changing the account group

potentially means that these documents are not processed.

Check if anydocuments are exist prior to change.

reward points Please if helpful

Regards,

Pawan

[Former Member]

Dear All,

Thankyou all very much for the support provided.

I have already checked these possibilities but the system is not allowing me to change the account group from ship to party to sold to party.It Flags an error 'The planned change is not allowed as the following field groups would be masked by the new account group."

v D310 sales 041 document index active.

kindly help me to resolve this issue.Assured reward points for valuable replies.

Thanking you

Best regards,

R.Srinivasan

[Former Member]

hi,

as i understand its very simple go to change mode XD02 and change the ship to party.

any issues?

[Former Member]

If you wish to change a customer master record from one account group

to another, the field status configuration must be the same between the

two account groups. These must be identically set up before the change

[Former Member]

Hi

use XD07

Raghu