Cache Refresh Error and Adaptors Missing in RWB Monitoring

[Former Member]

Hi,

We are in NW04s (SP13) of PI.

3 problems:

1. SXI_CACHE

Partial Cache Refresh gives OK (Green)

Full Cache Refresh gives error:

"Error During last attempt to refresh cache"

Double click on the red message indicates:

Error Id: UPDATE

HTTP status code401 Unauthorized

2. In Runtime Workbench : Adaptor Monitoring:

Only JPR shows with red.

All other adapters are missing.

3. <host>:<port>/CPACache/refresh?mode=full

Gives error:

Global Error

Couldn't parse Configuration Data cache update XML string from Directory

Help is urgently needed.

Thank you,

Amith

[Former Member]

Hi,

This problems are resolved now.

1. Adapter Monitoring not showing other types:

Reset the user/password: PIRWBUSER

In R/3:

User type: service

Bring the password to Exchange Profile:

com.sap.aii.rwb.serviceuser.name: PIRWBUSER

com.sap.aii.rwb.serviceuser.pwd

Do a cache refresh:

<host>:<port>/CPACache/refresh?mode=full

2. Check <host>:<port>/CPACache/history.jsp

Status should be green on the latest Status.

(No Error: " Global Error Couldn't parse Configuration Data cache update XML string from Directory" )

Thank you, all.

The checklists you have posted were helpful to verify the configurations.

Also useful: <host>:<port>/nwa

and check "Trace and Log " to find exact cause where it fails.

[Former Member]

Hi,

Have a look, this may slove the problem..,

In the ABAP environment, you need to create the RFC destination INTEGRATION_DIRECTORY_HMI used for the cache update.

http://help.sap.com/saphelp_nw04s/helpdata/en/8f/770f41218ff023e10000000a155106/content.htm

Also Go through this thread:

Regards,

Sarvesh

[agasthuri_doss]

Hi,

1)Try with PISUPER user for Cache refresh

2) RZ 70 ,Make sure that all the data collection programs are checked.

3) The back ground job SAP_SLD_DATA_COLLECT executing

4) Go to SXI_CACHE and refresh the cache also delete the Adapter metadata

5) Check the SAP BASIS SWCV is imported into IntegratioN Repository

6) Refersh the Adapter Metadata cache in SLD>Adminisration>Cache Overview ->Adapter Metadata Cache Refresh

Regards

Agasthuri Doss

[Former Member]

Hello Agasthuri,

We have tried each of your steps and still have the same problem. Something that we do notice is the PIISUSER seems to be locked very often. We noticed when we went to look at the RWB Adapter Monitoring we always see: Error getting JPR configuration from SLD. Exception: User credentials are invalid or user is denied access (password change required)

No access to get JPR configuration.

The three original problems still remain a problem yet.

Your help is appreciated!

Craig & Amith

[agasthuri_doss]

Hello Craig & Amith,

1) Check whether any RFC uses the PISUPER , If the RFC uses the wrong password it may lead to lock the PISUPER user ofenly.

2) Check SAP note 721548 & 807895

3) >RWB Adapter Monitoring we always see: Error getting JPR configuration from SLD. Exception: User credentials are invalid or user is denied access (password change required)

In the Java URL you can find the Administration tabgo to Runtime& check the Excnage profile parameters are correct & check the user ID & Password which you are using has the authorization to log ine.

Regards

Agasthuri Doss

[Former Member]

Hi,

Our first problem "Cash Refresh Error" is now resolved.

Now we are getting Green for both partial and full refresh.

The problem was a mismatch in the password PIISUSER.

However, we still have the two other problems:

2. Adapter Monitor still shows only JPR with red. Other types are missing.

3. In the cache history log, the latest cache update status was red with the error message below:

<Message>Couldn't parse Configuration Data cache update XML string from Directory.</Message>

<Trace>com.sap.engine.lib.xml.parser.NestedSAXParserException: Fatal Error: com.sap.engine.lib.xml.parser.ParserException: XMLParser: Bad Attribute value: ' or " expected!(:main:, row:5, col:18)(:main:, row=5, col=18) -> com.sap.engine.lib.xml.parser.ParserException: XMLParser: Bad

Any idea why this is?

Thank you and appreciate your help.

Amith & Craig

[agasthuri_doss]

Hi,

Go thru the following threads

Regards

Agasthuri Doss