Modify Standard CCMS Alert E-Mail Text

[Former Member]

Hi ALL,

I have configured CCMS Monitoring and its working Perfect.

Alerrt E-Mails are generated, but the Text of these E-Mail is Techno savvy and cryptic.

Is there any way I can Modify/Customize the CCMS Alert E-Mail Text.

Thanks

[Former Member]

Hi,

I think for modifing the email content you have do a

Z developement in function module

SALO_EMAIL_IN_CASE_OF_ALERT_V2

See this function module in se37.

regards

Naveen

[Former Member]

Hi,

Sorry not replying to your query

just wanted to know if u have done he config on sattelite system or through central auto reaction methods.

Regards,

Kaustubh.

[Former Member]

Can you tell me how to do so?

Best regards,

Blake Le

[Former Member]

Hi,

Auto reaction methods triggered in sattelite systems are sent to client 000 and then through SMTP server to the external mailing address.

In central auto reaction methods we make use of info sent by CCMS agents to trigger an alert in the central Solman system using the custom created central auto reaction method, assigned to a specific MTE class for a satellite system.

this is the new method modified to be able to do the configurations from the central system itself instead of doing the setting in the individual satellite systems, and as it makes use of ccms agents its faster.

the configuration is same almost in both cases, just go through 455140 S-note, and follow the similar steps in solman system.

Please let me know if any problems,

Thanks,

Regards,

Kaustubh.