Emails

[Former Member]

What is the procedure we need to do to get emails triggered via Stmp from solution manager box.

Please help friends.

thanks,

anuroop

[Former Member · Accepted solution]

Hi anuroop,

We can get the mails triggered from central auto reaction methods, in

RZ21 - technical infrastructure---- assign central auto reaction methods.

We need the ccms agent running on the monitored systems for this.

it uses the ccms rfc to communicate the data with solman.

rest configuration is same if u go by creatin the auto reaction methods in the sattelite systems.

SCOT configuration and activation of profile parameters etc..

for this u can refer to note 455140, same stems but in solman system itself.

Please let me know if u have any doubts.

Regards,

Kaustubh.

[Former Member · Accepted solution]

Hi ,

Thanks for your reply. IF i follow the note 455140, is that enough for to get emails triggered via smtp from solution manager box .If you have any step by step procedure can u please give me.

Thanks,

anuroop

[Former Member · Accepted solution]

Hi,

The note itself describes the step by step procedure.

if u have any other errors , kindly let me know.

the central auto reaction methods and scot conf in 000 client.

[Former Member · Accepted solution]

Hi , can you please help to know how to find the SAP default gateway.

we are also getting connection error test, we have created any entry in microsoft exchange the services are started but it stops authomitically, it doesn't give much error information.

In SAP created in SM59 but it still shows error.

please help

thanks,

anuroop

[markus_doehr2 · Accepted solution]

Hi , can you please help to know how to find the SAP default gateway.

the default gateway is the usually the SAP system itself.

we are also getting connection error test,

which error?

we have created any entry in microsoft exchange the services are started but it stops authomitically, it doesn't give much error information.

What entry? What´s in the event log of the exchange server?

In SAP created in SM59 but it still shows error.

which error?

Markus

[Former Member · Accepted solution]

Hi,

Kindly elaborate the errors.

and what is it u have created in sm59??

[Former Member · Accepted solution]

please elaborate

[Former Member · Accepted solution]

Hi friends,

The SMTP mails which we are sending in the SAP SOLman system is taking as one hr wait time. please help me what to to do withouth any wait time.

thanks

[Former Member · Accepted solution]

Hi,

check for any time zone differences in t-code STZAC, and correct them for the clients.

Also u could try with the parameter TIME ZONE in the method definition.

Regards,

Kaustubh.

[raguraman_c · Accepted solution]

Hi,

Check the frequency of scheduled scot job.

schedule this job every 5/10 minutes.

This will solve your problem your problem.

Feel free to revert back.

--Ragu

[Former Member · Accepted solution]

As you said i went to transaction STZAC in client 300 and changed the timezone setting but still the same case, if i send mails at 12.00 and it automatically takes a wait time till 13.00 that is one hr wait time and then reaches the mail to receiver.

REgd the method defitnition inn which transaction i should change . I am not able to find TIME zone parameter .

The job scheduled is for every 5 minutes.

please help

thanks

[Former Member · Accepted solution]

Hi anuroop,

In SOST what is the status text , when the messages r under the wait time?

You r using the user in client 000 to send the mails right?

Then change the time zone in 000.

Check the user time zone in the defaults tab in SU01, is it the same?

next job schedule is done right?

now check if you r able to send the mail immediately manually, through SBWP?

TIME_ZONE is the parameter to be added in the parameters tab in method definition.

TIME_ZONE EST/UTC/CET/

just an example.\

Please let me know , if there is still a delay.

Regards,

Kaustubh.

Edited by: kaustubh on May 2, 2008 5:03 PM