on 04-24-2008 1:37 AM
Hi,
we are perfoming an upgrade of CRM 4.0 to CRM 5.0. First there was a problem at the phase XPRAS_UPG executing the job RDDEXECL it generated the short dump SYNTAX_ERROR but it was solved following the note 961410 - Add. info. on upgrading to SAP ECC 6.0 SR2 ABAP. After this the upgrade process continue but now we got an error at the same phase (XPRAS_UPG) during the execution of the same JOB (RDDEXECL), but the diference is that now it is generating the short dump CALL_FUNCTION_NOT_FOUND, as is shown at the bottom (just a part of this).
I have been looking for notes and posts in many different forums, but I couldn't find a solution, please help me to solve this issue.
Regards,
Jorge Ramírez Carrasco.
Runtime Errors CALL_FUNCTION_NOT_FOUND
Except. CX_SY_DYN_CALL_ILLEGAL_FUNC
Date and Time 23.04.2008 16:42:53
Short text
Function module "CRM_IPM_DPL_O_EXTDELTA" not found.
What happened?
The function module "CRM_IPM_DPL_O_EXTDELTA" is called,
but cannot be found in the library.
Error in the ABAP Application Program
The current ABAP program "SAPLCRM_IPM_TEMPLATE_IF" had to be terminated because
it has
come across a statement that unfortunately cannot be executed.
What can you do?
Note down which actions and inputs caused the error.
To process the problem further, contact you SAP system
administrator.
Using Transaction ST22 for ABAP Dump Analysis, you can look
at and manage termination messages, and you can also
keep them for a long time.
Error analysis
An exception occurred that is explained in detail below.
The exception, which is assigned to class 'CX_SY_DYN_CALL_ILLEGAL_FUNC', was
not caught in
procedure "CRM_IPM_GENERIC_IF_XML" "(FUNCTION)", nor was it propagated by a
RAISING clause.
Since the caller of the procedure could not have anticipated that the
exception would occur, the current program is terminated.
The reason for the exception is:
The program "SAPLCRM_IPM_TEMPLATE_IF" contains the CALL FUNCTION statement.
The name of the function module to be called is "CRM_IPM_DPL_O_EXTDELTA".
No function module exists with the name "CRM_IPM_DPL_O_EXTDELTA".
All function modules are listed in the Function Library (SE37).
-
Possible reasons:
a) Wrong name specified. Pay particular attention to
upper/lower case and underscores ("_").
or
b) Transport error
c) In the case of an enqueue/dequeue module,
the lock object may not have been activated
(ABAP/4 Dictionary).
to correct the error
Check the last transports to the SAP System.
Is the program "SAPLCRM_IPM_TEMPLATE_IF" currently being changed?
If an enqueue/dequeue module is involved, is the activation
of the lock object missing in the ABAP/4 Dictionary?
If the error occures in a non-modified SAP program, you may be able to
find an interim solution in an SAP Note.
If you have access to SAP Notes, carry out a search with the following
keywords:
"CALL_FUNCTION_NOT_FOUND" "CX_SY_DYN_CALL_ILLEGAL_FUNC"
"SAPLCRM_IPM_TEMPLATE_IF" or "LCRM_IPM_TEMPLATE_IFU25"
"CRM_IPM_GENERIC_IF_XML"
Function modules with names similar to "CRM_IPM_DPL_O_EXTDELTA":
CRM_IPM_DPL_P_EXTDELTA
CRM_IPM_DPL_O_EXTSELOPT
CRM_IPM_DPL_O_EXTRACT
CRM_IPM_DPL_O_ENQUEUE
CRM_IPM_DPL_O_SAVE CRM_IPM_BVAL_O_DELETE
CRM_IPM_DPL_O_CREATE
CRM_IPM_DPL_O_PROCESS
CRM_IPM_DPL_O_REFRESH
CRM_MKTPL_DELTAB_TO_EXTRACT
If you cannot solve the problem yourself and want to send an error
notification to SAP, include the following information:
1. The description of the current problem (short dump)
To save the description, choose "System->List->Save->Local File
(Unconverted)".
2. Corresponding system log
Display the system log by calling transaction SM21.
Restrict the time interval to 10 minutes before and five minutes
after the short dump. Then choose "System->List->Save->Local File
(Unconverted)".
3. If the problem occurs in a problem of your own or a modified SAP
program: The source code of the program
In the editor, choose "Utilities->More
Utilities->Upload/Download->Download".
4. Details about the conditions under which the error occurred or which
actions and input led to the error.
The exception must either be prevented, caught within proedure
"CRM_IPM_GENERIC_IF_XML" "(FUNCTION)", or its possible occurrence must be
declared in the
RAISING clause of the procedure.
To prevent the exception, note the following:
System environment
SAP-Release 700
Application server... "SRVJRZPCRC"
Network address...... "10.10.0.5"
Operating system..... "Windows NT"
Release.............. "5.2"
Hardware type........ "8x Intel 801586"
Character length.... 8 Bits
Pointer length....... 32 Bits
Work process number.. 14
Shortdump setting.... "full"
Database server... "SRVJRZPCRC"
Database type..... "MSSQL"
Database name..... "CRS"
Database user ID.. "crs"
Char.set.... "Spanish_Spain.1252"
SAP kernel....... 700
created (date)... "Feb 4 2008 01:00:09"
create on........ "NT 5.0 2195 Service Pack 4 x86 MS VC++ 13.10"
Database version. "SQL_Server_8.00 "
Patch level. 146
Patch text.. " "
Database............. "MSSQL 7.00.699 or higher, MSSQL 8.00.194"
SAP database version. 700
Operating system..... "Windows NT 5.0, Windows NT 5.1, Windows NT 5.2, Windows
NT 6.0"
Memory consumption
Roll.... 8112
EM...... 36585360
Heap.... 0
Page.... 409600
MM Used. 28622832
MM Free. 2731464
User................ "DDIC"
Language key........ "S"
Transaction......... " "
Program............. "SAPLCRM_IPM_TEMPLATE_IF"
Screen.............. "SAPMSSY0 1000"
Screen line......... 6
Information on where terminated
Termination occurred in the ABAP program "SAPLCRM_IPM_TEMPLATE_IF" - in
"CRM_IPM_GENERIC_IF_XML".
The main program was "RDDEXECU ".
In the source code you have the termination point in line 104
of the (Include) program "LCRM_IPM_TEMPLATE_IFU25".
The program "SAPLCRM_IPM_TEMPLATE_IF" was started as a background job.
Job Name....... "RDDEXECL"
Job Initiator.. "DDIC"
Job Number..... 16320601
The termination is caused because exception "CX_SY_DYN_CALL_ILLEGAL_FUNC"
occurred in
procedure "CRM_IPM_GENERIC_IF_XML" "(FUNCTION)", but it was neither handled
locally nor declared
in the RAISING clause of its signature.
The procedure is in program "SAPLCRM_IPM_TEMPLATE_IF "; its source code begins
in line
1 of the (Include program "LCRM_IPM_TEMPLATE_IFU25 ".
Source Code Extract
Line SourceCde
74 * raising internal_error.
75 * endif.
76
77 if sr_ixml is initial.
78 sr_ixml = cl_ixml=>create( ).
79 endif.
User and Transaction
Client.............. 000
User................ "DDIC"
Language key........ "S"
Transaction......... " "
Program............. "SAPLCRM_IPM_TEMPLATE_IF"
Screen.............. "SAPMSSY0 1000"
Screen line......... 6
Information on where terminated
Termination occurred in the ABAP program "SAPLCRM_IPM_TEMPLATE_IF" - in
"CRM_IPM_GENERIC_IF_XML".
The main program was "RDDEXECU ".
In the source code you have the termination point in line 104
of the (Include) program "LCRM_IPM_TEMPLATE_IFU25".
The program "SAPLCRM_IPM_TEMPLATE_IF" was started as a background job.
Job Name....... "RDDEXECL"
Job Initiator.. "DDIC"
Job Number..... 16320601
The termination is caused because exception "CX_SY_DYN_CALL_ILLEGAL_FUNC"
occurred in
procedure "CRM_IPM_GENERIC_IF_XML" "(FUNCTION)", but it was neither handled
locally nor declared
in the RAISING clause of its signature.
The procedure is in program "SAPLCRM_IPM_TEMPLATE_IF "; its source code begins
in line
1 of the (Include program "LCRM_IPM_TEMPLATE_IFU25 ".
Source Code Extract
Line SourceCde
74 * raising internal_error.
75 * endif.
76
77 if sr_ixml is initial.
78 sr_ixml = cl_ixml=>create( ).
79 endif.
Thanks a lot, I'm going to restart the upgrade.
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Hello Shaji,
It means that I don't have choice, just stop the upgrade and then start it again??
could you tell me which is Support Package (700) equivalent to
Support Package 63 (620)???
Regards,
Jorge Ramírez Carrasco.
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I think that I found the source of the problem, when I started the upgrade the system CRM 4.0 had the support package level SAP ABAP & BASIS = 63, when the prepare asked if I wanted to include some support packages I selected "NOT". The problem here is how to find the support package which include the function module "CRM_IPM_DPL_O_EXTDELTA" and then try to apply it. There is an other option, stop the upgrade and then restart it and include all the support packages involved.
Any suggestion or recomendation?? am I right??
as soon as I Solve this problem I'm going to let you know, may be some body will need it.
Regards,
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