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Invoice Output cannot be generated

Hi,

In our production system, for a specific Invoice, we are unable to generate the EDI output. When I tried it manually-- header->output->entered the output type, payer#, medium and saved.

As you know when you click save, you will come back to initial screen, then when I hit enter to enter the billing doc, it says " Update terminated by the 'user' " and it remains in YELLOW. This never happened with this partner. Output is also set to "send immd when saved".

Can any body pls help?

Former Member
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