Alternative tax classification in sales order

[Former Member]

Dear All,

For Some customers (credit memo) we raise sales order without any duty or tax. The procedure is go to item level billing tab page and there make alternative tax classification zero. It is working fine for all the customer except one customer.

I have checked UTXJ records - everything is fine.

Can any one guide me what could be the reason behind it and how to resolve this.

Thanks and Regards,

Shammy

[Lakshmipathi]

Dear Shammy

Check the Ship to Party Country (if it is overseas customer) or Region (if it is domestic customer) and ensure that the same is maintained in UTXJ also. Sometimes, either of this would be missing.

thanks

G. Lakshmipathi

[Former Member]

Check for which country the customer is subjected and also the tax jurisdiction code assigned to that customer and then check whether tax classification (0 in ur case) is assigned to that country.

regards,

vimal

[Former Member]

Hello,

The item level alternative tax classification is to maintain the tax for the particular document only.

In this case check the customer master, tax classifications against the country, compare the same with the wroking one.

Prase