SAP NetWeaver EP 7.0 (2004s) installation error

[Former Member]

Hi all!

I have an installation error on the "Start java engine" installation step (28 of 38).

ERROR 2008-04-21 23:39:47
CJS-30150  Java processes of instance P04/JC00 [Java: UNKNOWN] did not reach state PARTRUNNING after 20:00 minutes. Giving up.

ERROR 2008-04-21 23:39:47
FCO-00011  The step startJava with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_StartJava|ind|ind|ind|ind|5|0|startJava was executed with status ERROR .

My system:

Hardware: CPU-Intel Core 2 duo, RAM-4Gb.

Software: SLES 10, SAP NW EP 7.0 (2004s), Oracle 10g Patch 10.2.0.2.

Hdd space - 40Gb, /tmp free space-8Gb and 8Gb SWAP-space

And i see followed threads and links:

Link: [threadID=343696|;, Link: [threadID=455072|;, Link: [threadID=469184|;, Link: [threadID=475386|;, Link: [threadID=734050|;, Link: [threadID=734081|;, Link: [help.sap.com|http://help.sap.com/saphelp_nw04/helpdata/en/08/5741b54ae611d1894f0000e829fbbd/frameset.htm]

But my problem is not resolved.

what's a problem?

Regards.

Alexei Rylov.

[Former Member]

Stop your installation

Check if you can start 'configtool' and change the JVM parameters as listed in 723909

For 32 bit the following heap size is recommendation :

For Server nodes

-Xmx1024m

-Xms1024m

-XX:NewSize=160m

-XX:MaxNewSize=160m

-XX:MaxPermSize=256m

-XX:PermSize=256m

Save the changes,

Restart the Installation

[Former Member]

Hi, Shaji.

The JVM parameters as listed in 723909 is default parameters, an i already use theirs.

I already use all combination of JVM parameters in configtool.

Regards.

Alexei Rylov.

[Former Member]

Try and reduce further as given below, Reboot you server and retry SAPINST

-Xms1024m

-Xmx1024m

-XX:NewSize=85m

-XX:MaxNewSize=85m

-XX:MaxPermSize=170m

-XX:PermSize=170m

[Former Member]

Hi, Shaji.

Thx for answer.

I use your parameters:

-Xms1024m
-Xmx1024m
-XX:NewSize=85m
-XX:MaxNewSize=85m
-XX:MaxPermSize=170m
-XX:PermSize=170m

but java engine not started.

Regards.

Alexei Rylov.

[former_member185954]

Hello,

Check the following notes:

Note 861215 - Recommended Settings for the Linux on AMD64/EM64T JVM

Note 1066142 - Linux: libj9vm22.so: cannot open shared object file

Regards,

Siddhesh

[Former Member]

Hi, Siddhesh.

I use SAP NW EP on 32-bit Linux system, and use 32-bit sun j2sdk-1.4.2_13, butNote 861215 and Note 1066142 is for 64-bit linux operating system.

Regards.

Alexei Rylov.

[Former Member]

What is the JDK version in use ?

Did you run the Pre-requisite check, did you adjust your SWAP SPACE accordingly ?

[Former Member]

I use sun 32-bit j2sdk-1.4.2_13.

Size of my SWAP-space=8gb=2xRAM-size.

And i made all prerequisites from installation guide before starting sapinst.

[Former Member]

but in file "/usr/sap/P04/JC00/work/dev_jcontrol" i found error:

---------------------------------------------------
trc file: "/usr/sap/P04/JC00/work/dev_jcontrol", trc level: 1, release: "700"
---------------------------------------------------
node name   : jcontrol
pid         : 31494
system name : P04
system nr.  : 00
started at  : Tue Apr 22 19:00:26 2008
arguments         :
         arg[00] : jc.sapP04_JC00
         arg[01] : pf=/usr/sap/P04/SYS/profile/P04_JC00_localhost


[Thr 3084043952] Tue Apr 22 19:00:26 2008
[Thr 3084043952] *** WARNING => INFO: Unknown property [instance.en.host=localhost] [jstartxx_mt. 841]
[Thr 3084043952] *** WARNING => INFO: Unknown property [instance.box.number=P04JC00localhost] [jstartxx_mt. 841]
[Thr 3084043952] *** WARNING => INFO: Unknown property [instance.en.port=3201] [jstartxx_mt. 841]
[Thr 3084043952] *** WARNING => INFO: Unknown property [instance.system.id=0] [jstartxx_mt. 841]

**********************************************************************
JStartupReadInstanceProperties: read instance properties [/usr/sap/P04/JC00/j2ee/cluster/instance.properties:/usr/sap/P04/JC00/SDM/program/config/sdm_jstartup.properties]
-> ms host    : localhost
-> ms port    : 3901
-> OS libs    : /usr/sap/P04/JC00/j2ee/os_libs
-> Admin URL  :
-> run mode   : NORMAL
-> run action : NONE
-> enabled    : yes
**********************************************************************


**********************************************************************
Used property files
-> files [00] : /usr/sap/P04/JC00/j2ee/cluster/instance.properties
-> files [01] : /usr/sap/P04/JC00/SDM/program/config/sdm_jstartup.properties
**********************************************************************

**********************************************************************
Instance properties
-> ms host    : localhost
-> ms port    : 3901
-> os libs    : /usr/sap/P04/JC00/j2ee/os_libs
-> admin URL  :
-> run mode   : NORMAL
-> run action : NONE
-> enabled    : yes
**********************************************************************

**********************************************************************
Bootstrap nodes
-> [00] bootstrap            : /usr/sap/P04/JC00/j2ee/cluster/instance.properties
**********************************************************************

**********************************************************************
Worker nodes
-> [00] sdm                  : /usr/sap/P04/JC00/SDM/program/config/sdm_jstartup.properties
**********************************************************************

[Thr 3084043952] SigISetDefaultAction : default handling for signal 17
[Thr 3084043952] JControlExecuteBootstrap: execute bootstrap process [bootstrap]
[Thr 3084043952] [Node: bootstrap] java home is set by profile parameter
       Java Home: /usr/lib/jvm/java

[Thr 3084043952] Tue Apr 22 19:00:27 2008
[Thr 3084043952] JStartupICheckFrameworkPackage: can't find framework package /usr/sap/P04/JC00/work/jstartup.jar
[Thr 3084043952] JStartupICheckFrameworkPackage: can't find framework package /usr/sap/P04/JC00/work/jvmx.jar

**********************************************************************
JStartupIReadSection: read node properties [bootstrap]
-> node name          : bootstrap
-> node type          : bootstrap
-> node execute       : yes
-> java path          : /usr/lib/jvm/java
-> java parameters    : -Djco.jarm=1
-> java vm version    : 1.4.2_13-b06
-> java vm vendor     : Java HotSpot(TM) Server VM (Sun Microsystems Inc.)
-> java vm type       : server
-> java vm cpu        : i386
-> heap size          : 512M
-> root path          : /usr/sap/P04/JC00/j2ee/cluster
-> class path         : ./bootstrap/launcher.jar
-> OS libs path       : /usr/sap/P04/JC00/j2ee/os_libs
-> main class         : com.sap.engine.offline.OfflineToolStart
-> framework class    : com.sap.bc.proj.jstartup.JStartupFramework
-> registr. class     : com.sap.bc.proj.jstartup.JStartupNatives
-> framework path     : /usr/sap/P04/JC00/work/jstartup.jar:/usr/sap/P04/JC00/work/jvmx.jar
-> parameters         : com.sap.engine.bootstrap.Bootstrap ./bootstrap ID0078267
-> debuggable         : yes
-> debug mode         : no
-> debug port         : 60000
-> shutdown timeout   : 120000
**********************************************************************


**********************************************************************
JControlStartJLaunch: program = /usr/sap/P04/JC00/exe/jlaunch
-> arg[00] = /usr/sap/P04/JC00/exe/jlaunch
-> arg[01] = pf=/usr/sap/P04/SYS/profile/P04_JC00_localhost
-> arg[02] = -DSAPINFO=P04_00_bootstrap
-> arg[03] = -nodeId=-1
-> arg[04] = -file=/usr/sap/P04/JC00/j2ee/cluster/instance.properties
-> arg[05] = -syncSem=2064409
-> arg[06] = -nodeName=bootstrap
-> arg[07] = -jvmOutFile=/usr/sap/P04/JC00/work/jvm_bootstrap.out
-> arg[08] = -stdOutFile=/usr/sap/P04/JC00/work/std_bootstrap.out
-> arg[09] = -locOutFile=/usr/sap/P04/JC00/work/dev_bootstrap
-> arg[10] = -mode=BOOTSTRAP
-> arg[11] = pf=/usr/sap/P04/SYS/profile/P04_JC00_localhost
-> lib path = LD_LIBRARY_PATH=/usr/lib/jvm/java-1_4_2-sun-1.4.2.13/jre/lib/i386/server:/usr/lib/jvm/java-1_4_2-sun-1.4.2.13/jre/lib/i386:/usr/lib/jvm/java-1_4_2-sun-1.4.2.13/jre/../lib/i386:/usr/sap/P04/JC00/exe:/usr/sap/P04/JC00/exe:/tmp/sapinst_exe.29249.1208805507:/usr/sap/P04/SYS/exe/run:/oracle/client/10x_32/instantclient:/usr/sap/P04/JC00/j2ee/os_libs:/usr/sap/P04/JC00/exe:/usr/sap/P04/JC00/exe:/tmp/sapinst_exe.29249.1208805507:/usr/sap/P04/SYS/exe/run:/oracle/client/10x_32/instantclient
-> exe path = PATH=/usr/lib/jvm/java/bin:/usr/sap/P04/JC00/j2ee/os_libs:/oracle/P04/102_32/bin:/usr/lib/jvm/java/bin:.:/home/p04adm:/usr/sap/P04/SYS/exe/run:/sbin:/usr/sbin:/usr/local/sbin:/opt/gnome/sbin:/root/bin:/usr/local/bin:/usr/bin:/usr/X11R6/bin:/bin:/usr/games:/opt/gnome/bin:/opt/kde3/bin:/usr/lib/mit/bin:/usr/lib/mit/sbin
**********************************************************************

[Thr 3084043952] JStartupICreateProcess: fork process (pid 31518)

[Thr 3084043952] Tue Apr 22 19:00:28 2008
[Thr 3084043952] *** ERROR => invalid return code of process [bootstrap] (exitcode = 2) [jstartxx_mt. 1642]
[Thr 3084043952] JControlExecuteBootstrap: error executing bootstrap node [bootstrap] (rc = 2)
[Thr 3084043952] JControlCloseProgram: started (exitcode = 2)
[Thr 3084043952] JControlCloseProgram: good bye... (exitcode = 2)

[Former Member]

Looks like your JAVA_HOME is not set and the PATH.

[Former Member]

JAVA_HOME environment variable set to the /usr/lib/jvm/java directory, and it is right. See log file above.

[Former Member]

In the log above is following section:

[Thr 3084043952] JStartupICheckFrameworkPackage: can't find framework package /usr/sap/P04/JC00/work/jstartup.jar
[Thr 3084043952] JStartupICheckFrameworkPackage: can't find framework package /usr/sap/P04/JC00/work/jvmx.jar

and i don't know were is *.jar files

help !

[Former Member]

Comment:

Durin installation process ("start java engine" step) i see console log output:

INFO       2008-04-23 12:08:41 [iaxxcmsclient.cpp:112]
         CIaMsgClient::CIaMsgClient(eprusarsd0023, 3901)
Connect to message server (eprusarsd0023/3901) succeeded.

INFO       2008-04-23 12:08:41 [iaxxcmsclient.cpp:122]
         CIaMsgClient::~CIaMsgClient()
Disconnect from message server (eprusarsd0023/3901) succeeded.

This log section repeat all "start java engine" installation step. It's normal ?

[Former Member]

In my "sapdba_additional" log file i see this section.

using following Parameters:
.
.  Schema User:                        SAPSR3DB
.  Parametervalue os_authent_prefix:   OPS$
.  OPS$SIDADM:                         OPS$SR3ADM
.  SAP SID:                            SR3
.  DB  SID:                            P04
.  OPS$ORASID:                         OPS$ORAP04

But my "sid" is "P04".

It's normal ?

[Former Member]

Check if the JAVA DB user 'SAPSR3DB' is locked

sql> sqlplus '/as sysdba'

sql> select username, account_status from dba_users;

paste the logs of dev_jcontrol, dev_server0, dev_bootstrap

[former_member185954]

Alexei,

Have you provided SR3 manually anywhere ?

Regards,

Siddhesh

[former_member185954]

Hello,

I suspect there is a problem with the JVM.

can you post : std_bootstrap.out

Regards,

Siddhesh

[Former Member]

Hi, Siddhesh!

std_bootstrap.out content:

--------------------------------------------------------------------------------
stdout/stderr redirect
--------------------------------------------------------------------------------
node name   : bootstrap
pid         : 30195
system name : P04
system nr.  : 00
started at  : Mon Apr 21 23:19:47 2008

CompilerOracle: exclude com/sapportals/portal/pb/layout/taglib/ContainerTag addIviewResources
CompilerOracle: exclude com/sap/engine/services/keystore/impl/security/CodeBasedSecurityConnector getApplicationDomain
CompilerOracle: exclude com/sap/engine/services/rmi_p4/P4StubSkeletonGenerator generateStub
CompilerOracle: exclude com/sapportals/portal/prt/util/StringUtils escapeToJS
CompilerOracle: exclude com/sapportals/portal/prt/core/broker/PortalServiceItem startServices
CompilerOracle: exclude com/sap/engine/services/webservices/server/deploy/WSConfigurationHandler downloadFile
CompilerOracle: exclude com/sapportals/portal/prt/jndisupport/util/AbstractHierarchicalContext lookup
CompilerOracle: exclude com/sapportals/portal/navigation/cache/CacheNavigationNode getAttributeValue
CompilerOracle: exclude com/sapportals/portal/navigation/TopLevelNavigationiView PrintNode
CompilerOracle: exclude com/sapportals/wcm/service/ice/wcm/ICEPropertiesCoder encode
CompilerOracle: exclude com/sap/lcr/pers/delta/importing/ObjectLoader loadObjects
CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/InstanceBuilder readElement
CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/InstanceBuilder readSequence
CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/TypeMappingImpl initializeRelations
CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/GeneratedComplexType _loadInto

I think, you are right, but i can't found this bug ))))))