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customer not defined for sales area

Former Member
0 Kudos

Dear all,

when i am trying to create a customer with export sales org and distribution channel along with division the system refuse to accept this combination and throws an error stating that

this sales area is not defined for this customer.what could be the possible reason for this problem.Your prompt support will definitely be rewarded with suitable points.

Best regards,

R.Srinivasan

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi Srinivasan,

Please check the below:

SPRO Settings: Definition for Sales Organisation - Distribution Channel and Division

Check the Assigment Part of Sales Organisation - Distribution Channel and Division

Also Check the Set Up Of Sales Area.

Please Reward If Really Helpful,

Thanks and Regards,

Sateesh.Kandula

Answers (4)

Answers (4)

Former Member
0 Kudos

problem was due to the non asignment of the common distribution channel.Thankyou every body who helped me in this.

Former Member
0 Kudos

1. Go to transaction OVXG and see whether you have made correct assignment of your sales area

2. While creating the customer check whether you are using correct sales organisation, distribution channel, division.

Former Member
0 Kudos

1. Defining Common Distribution Channels for Master Data

Use

The purpose of this activity is to define distribution channels which have common master data..

Procedure

Access the activity using one of the following navigation options:

IMG Menu -> Sales and Distribution -> Master Data -> Define Common Distribution Channels

Transaction Code: VOR1

2. Defining Common Divisions for Master DataUse

The purpose of this activity is to define distribution channels which have common master data..

Procedure

Access the activity using one of the following navigation options:

IMG Menu -> Sales and Distribution -> Master Data -> Define Common Division

Transaction Code: VOR2

Regards,

Rajesh Banka

Former Member
0 Kudos

Hello,

Check the common distribution channel and division, maintain it if you have not done.

SPRO --> Sales and distribution --> Master data --> Define common distribution channel / Division.

Prase