Difference between R/3 and CRM systems

[Former Member]

Hi,

I want to know difference between R/3 and other systems like CRM, SCM. Shall we need XI to integrate them..

I think that CRM,SCM are the modules of R/3 is correct..

What kind of applications they are...

Thanks,

RamuV

[Former Member · Accepted solution]

Hi Ramu,

As you said they are R3 Applications only.

can be connected with the help of XI.

CRM uses BDOCs but XI can only deal with IDOCs. So when you will be working with BDOCs of CRM, then in CRM you will have to create custom IDOCs for the corresponding BDOCs and then you can have File-IDOC and IDOC-file scenarios working via XI to communicate between your CRM server.

BestRegards,

Ramesh

[Former Member]

Hi,

Those are also like SAP R/3 Products only.

Those also come under ERP.

We can use Xi to integrate them also

Regards

Seshagiri